About SRP
Not-for-profit
As a not-for-profit utility, every decision we make is in the best interest of our customers. Without the need to generate profits for investors, any surplus revenue is reinvested directly back into improving infrastructure, enhancing customer programs and benefiting the communities we serve. Our not-for-profit status also enables us to provide the lowest rates possible for our customers.
Our mission
SRP serves our customers and communities by providing reliable, affordable and sustainable water and power.
Reliability
We place a high level of importance on maintaining system reliability and set aggressive goals that benefit our customers. We're proud to be ranked No. 1 in reliability for electric utilities with more than 500,000 customers in the Southwest and No. 3 nationwide.*
*Source: 2024 SAIDI, per eia.gov
Affordability
As a not-for-profit utility, SRP has some of the lowest rates in the Southwest.*
*Department of Energy EIA-826 Reports for 12 months ending July 31, 2025, for 16 utilities (including SRP) across seven states that SRP utilizes for benchmarking purposes.
Sustainability
SRP is here for Arizona. While conserving water for future generations, we're also strengthening and preparing the grid for a future powered by renewable energy. And we're doing so while maintaining reliability and affordability. Learn more about our 2035 Sustainability Goals.
Our vision
A secure water and clean energy future empowers Arizona to thrive for generations to come.
Who we serve
For more than 120 years, SRP has been serving our community. Today, as a not-for-profit utility, we continue to serve for the same reason. In fact, every decision we make is to benefit our customers. SRP prioritizes water, power and you.
Our customers
From residential to commercial customers, SRP provides water and energy throughout the Valley.
Power
SRP serves more than 1.2 million electric customers in central Arizona. We also offer programs and services to help the community, including rebates, price plans and tools to reduce energy use.
Water
SRP manages a 13,000-square-mile watershed that provides central Arizona with water, ultimately enabling us to deliver more than 244 billion gallons of water annually for homes, businesses and irrigation.
Our community
We do more than provide energy and water to homes and businesses — we empower communities. SRP provides assistance programs, grants, volunteerism and corporate contributions. Each year, we invest more than $5 million in nonprofits, education and community enrichment programs. From our involvement in classroom innovations to tribal partnerships and our environmental stewardship, SRP believes a stronger community benefits us all.
How we started
Our story began in 1903, nearly a decade before Arizona officially became a state. As the Valley started to grow, local ranchers and farmers pledged their land to get Theodore Roosevelt Dam built as a way to responsibly manage the infrequent, yet raging, waters of the Salt River. They formed the Salt River Valley Water Users’ Association, the founding group of Salt River Project (SRP).
Where we’re headed
SRP has innovative long-term goals for how we plan to continue serving central Arizona well into the future.
From carbon reduction goals, investments in the grid and energy capacity expansion to renewable and backup energy sources, evolving customer programs and innovations to infrastructure, SRP is committed to providing reliable, affordable and sustainable energy and water to our customers.
How we govern
As a not-for-profit, our sole purpose is to serve our customers and the state of Arizona. Our governance is rooted in local representation, with landowners electing leadership to ensure decisions prioritize reliability, affordability and sustainability for the communities we serve.
Structure and processes
SRP is governed by two organizations: the Salt River Valley Water Users’ Association and the Salt River Project Agricultural Improvement and Power District. Both consist of elected Board and Council members who work closely with executive management, including Jim Pratt, SRP's General Manager and Chief Executive Officer, to establish policies that support our mission. Together, they're dedicated to meeting the changing water and power needs of the Salt River Valley.
Reporting and financial data
When it comes to serving our customers, we believe transparency is crucial. As a community-based, not-for-profit utility with the highest credit rating in the country, we regularly share detailed financial reports and annual company statistics to show how we are managing resources responsibly. Our customers are able to review:
- Operating revenues and expenses
- Water and power delivery data
- Workforce numbers
- Sustainability progress
- Grid performance
- Long-term sustainability planning
Frequently asked questions
As a not-for-profit, SRP doesn't have investors or shareholders. Instead of creating profits for investors, we put extra revenue back into improving water and power infrastructure and services for our community.
Instead of paying profits to investors and shareholders, we are able to use the money to benefit customers. One of those ways is keeping rates as low as possible. This helps customers pay about 18% less than other Arizona utilities*.
*Reflects an average price per kWh across SRP's price plans vs. the combined average price per kWh of the top five Arizona utilities by customer count from November 2024 to October 2025. Source: eia.gov data
The Valley's power is something SRP plans very carefully. We continue to invest in a strong, well‑maintained grid. This helps prevent outages and keeps electricity reliable. SRP is ranked No. 3 nationally for its reliability among utilities with over 500,000 customers*.
*Source: 2025 SAIDI, per eia.gov
To help protect our water supply, SRP manages the Salt and Verde watersheds and the rivers that flow from them as well as seven reservoirs. We also store water underground, partner with cities and work on projects that ensure the health of our forested watersheds. With our eyes on the future, we also have a goal of saving 5 billion gallons of water by 2035.
