Your Strategic Energy Manager

If you have questions, please call or email your Energy Manager listed here.

This section includes your service address and rate plan. The plan noted is the price plan used to calculate your bill.

The energy bar graph displays up to 36 months of usage (kWh) history. If you participate in a plan that has Demand (kW) charges, an additional graph with 36 months of demand history will also be displayed.

This section features a table that includes the number of billing period days, daily usage (in kWh), daily costs and average daily temperatures for the current, last and the same billing month last year.

This section lists the total energy in kilowatt-hours (kWh) used for the billing period and the current and prior month's meter readings. If you participate in a plan that has Demand (kW) charges, the maximum billable demand for the billing period will display.

This section includes your service period in addition to the due date, the amount you currently owe and your account number. You can keep the top part of the bill for your records.

The charges for the current month, including discounts, previous charges, payments and current balance due are listed here. Local and state taxes are also shown.

This section provides you with more information about your current bill, your account and SRP options and programs that can benefit you. If you participate in a Time-of-Day plan your savings will be displayed here.

The bill stub shows the amount due and due date in an easy-to-read format. The bill stub should accompany your payment if you mail it. You can also use the information on your bill stub to pay your bill in cash at a retail location.

A fixed monthly charge covers the costs for billing, collections, metering, customer services and distribution facilities.

A variable charge to cover the cost of buying or producing the electricity consumed during the billing period. This charge also covers the cost of supplying necessary transmission, generation and distribution capacity to meet customer energy needs. The charge varies by customer each month based on the amount of energy consumed. Energy is measured in kilowatt-hours (kWh).

A measure of the maximum rate at which electricity is being used during the billing period. Demand is measured in kilowatts (kW).

Covers some of the costs of supplying transmission and distribution capacity to meet customers' energy demand. The transmission system includes the towers and high-voltage lines that transmit electricity from power plants to the distribution system. The distribution system includes the lower-voltage power lines and poles (or underground power lines) and transformers that connect your service to the transmission system. The charge varies by customer each month based on the demand placed on the system. For General Service plans, only demands greater than 5 kW are subject to this charge.