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Get financial help to pay your energy bill and more

SRP knows how important it is for our customers to have power. We care about your safety and well-being, which is why we have programs and resources in place to help in times of need.  

Energy assistance resources by city

For a list of community agencies in your area, choose your city from the list below.

Community Action Human Resources Agency (CAHRA)Open new site.

  • Phone: (877) 472-2472
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 109 N. Sunshine Blvd., Eloy, AZ 85131

How to apply for a variety of other utility assistance programs

Contact the CAHRA office at (877) 472-2472.

Salvation Army Apache JunctionOpen new site. (serving Apache Junction, Mesa East of Ellsworth, Gold Canyon, Queen Creek Valley, San Tan Valley):

  • Phone: (480) 253-4413 on the 3rd Monday of every month at 8:30 a.m. to secure an appointment. Call (480) 982-4110 on other weekdays to see if appointments are still available.
  • Hours: Monday-Friday, 9 a.m. - 3 p.m.

AZ Complete Health Avondale Resource CenterOpen new site.

  • Phone: (623) 333-2707
  • Hours: Monday - Thursday, 8 a.m. - 7 p.m. and Friday, 9 a.m. - 5 p.m.
  • Address: 995 E. Riley Drive, Avondale, AZ 85323

Salvation Army Estrella Mountain Corps (serving Avondale):Open new site.

  • Phone: (623) 932-0472
    • Leave a voicemail with your name and contact information.
    • Calls will be returned in the order they are received to provide details on the application process.
  • Hours: Monday-Thursday, 8 a.m. - 4 p.m.

Chandler Community Action Program (CAP): AZCENDOpen new site.

  • Phone: (480) 963-1423, ext. 118
  • Hours: Monday, Wednesday, Thursday and Friday, 7:30 a.m. – 4 p.m., and Tuesday 7:30 a.m. – 7 p.m.
  • Address: 345 S. California St., Chandler, AZ 85225

Salvation Army Chandler:Open new site.
Phone: (480) 210-9384

  • Call on the 1st day of the month beginning at 5 a.m. (even if this date falls on a weekend or holiday), and leave a voicemail with your name and contact information. Calls will be returned in the order they are received.
  • Once all appointments for the month are filled a recorded message will list additional instructions.

Tempe Community Action Agency CAPOpen new site. (Serving Fountain Hills and Tempe residents):

  • Phone: (480) 389-1375
  • Hours: Monday-Friday, 8:00 a.m. - 5:00 p.m.
  • Address: 2146 E. Apache Blvd., Tempe, AZ 85288

Gila County Community Action ProgramOpen new site.:

  • Phone: 1 (800) 276-4452
  • Hours: Monday-Thursday, 8 a.m. – 5 p.m.

How to apply for a variety of other utility assistance programs:

  • Contact the Gila County office at (800) 276-4452.

Gilbert Community Action Program (CAP)Open new site.:

  • Phone: (480) 892-5331
  • Hours: Monday, Tuesday, Wednesday, Friday, 7:30 a.m. – 4:00 p.m., and Thursday 10:30 a.m. – 7:00 p.m.
  • Address: 132 W. Bruce Ave. (in the Heritage Center), Gilbert, AZ 85233

Salvation Army ChandlerOpen new site. (serving Gilbert, Chandler and Sun Lakes residents):
Phone: (480) 210-9384

  • Call on the 1st day of the month beginning at 5 a.m. (even if this date falls on a weekend or holiday), and leave a voicemail with your name and contact information. Calls will be returned in the order they are received.
  • Once all appointments for the month are filled a recorded message will list additional instructions.

Glendale Community Action Program (CAP)Open new site.:

  • Phone: (623) 930-2854
  • Hours: Monday-Friday 8:00 a.m. – 5 p.m.
  • Address: 5850 W. Glendale Ave. Glendale, AZ 85301 (basement level B-51)

Glendale Salvation Army CorpsOpen new site.:

  • Phone: (623) 934-0469
    • Call for an appointment.
    • Leave your name contact information to receive a call back.
  • Hours: Monday, Wednesday, Thursday and Friday, 9:30 a.m. – 2:00 p.m. and Tuesdays 9:30 a.m. –12:00 p.m.

Guadalupe Community Action Program (CAP)Open new site.:

  • Phone: (480) 505-5375
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 9241 S Avenida del Yaqui, Guadalupe, AZ 85283

Salvation Army Tempe:Open new site. (serving Guadalupe and Tempe residents)

  • Phone: (480) 967-8649
    • Call each Monday at 11 a.m. to schedule an appointment.
  • Hours:  Monday-Friday, 8 a.m. - 5 p.m.

Mesa Community Action Network: A New LeafOpen new site.

  • Phone: (480) 833-9200
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 635 E. Broadway Road, Mesa, AZ 85204

How to apply for a variety of utility assistance programs through Mesa CAN:

Salvation Army Mesa:Open new site. (serving Guadalupe and Tempe residents)

  • Phone: (480) 962-9103, ext. #102
    • Leave a voicemail with your name and contact information. Calls will be returned after 1 p.m.
  • Hours: Monday-Friday, 8 a.m. - 4 p.m.

Northwest Valley Community Action Program (CAP)Open new site.:

  • Phone: (623) 979-3911 ext. 405 (open 24/7)
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 8335 W. Jefferson, Peoria, AZ 85380

Salvation Army Peoria:Open new site.

  • Call (623) 215-9566 for details on application and appointment processes; include your email and contact information when leaving a message.

City of Phoenix Human Services DepartmentOpen new site.:

  • Phone: (602) 534-AIDE (2433)
  • Hours: Monday - Friday, 7 a.m. - 6 p.m.
Visit websites for the most up-to-date information on assistance available from the City of Phoenix.

Salvation Army Phoenix:Open new site.

  • Phone: (602) 267-4127 (appointments only)
    • Call and leave voicemail on the first day of the month beginning at 5 a.m. even if this date is a weekend or holiday.
    • Once all appointments for the month are filled, a recorded message will list additional instructions.
  • Phone: (602) 267-4122 (general questions)

Community Action Human Resources Agency (CAHRA)Open new site.:

  • Phone: (877) 472-2472
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 109 N. Sunshine Blvd., Eloy, AZ 85131

How to apply for a variety of other utility assistance programs:

Contact the CAHRA office at (877) 472-2472.

Salvation Army Apache JunctionOpen new site.(serving Queen Creek and Apache Junction residents):

  • Phone: (480) 982-4110
    • Call on the third Monday of every month at 8:30 a.m. for an appointment.
    • Call on other weekdays in the month to see if appointments are still available.
  • Hours: Monday - Friday, 9 a.m. - 3 p.m.

Community Action Human Resources Agency (CAHRA)Open new site.:

  • Phone: (480) 963-1423, ext. 118
  • Hours: Monday, Wednesday, Thursday and Friday, 7:30 a.m. – 4 p.m., and Tuesday 7:30 a.m. – 7 p.m.
  • Address: 345 S. California St., Chandler, AZ 85225

Salvation Army Apache JunctionOpen new site. (serving Queen Creek and Apache Junction residents):

  • Phone: (480) 982-4110
    • Call on the 3rd Monday of every month at 8:30 a.m. for an appointment.
    • Call on other weekdays in the month to see if appointments are still available.
  • Hours: Monday - Friday, 9 a.m. - 3 p.m.

Vista del CaminoOpen new site.:

  • Phone: (480) 312-2323
  • Hours: Monday - Friday, 8 a.m. - 5 p.m.
  • Address: 7700 E. Roosevelt St., Scottsdale, AZ 85257

Salvation Army TempeOpen new site. (serving Scottsdale and Tempe residents):

  • Phone: (480) 967-8649
  • Call for details on application and appointment processes.

Tempe Community Action AgencyOpen new site.:

  • Phone: (480) 389-1375
  • Hours: Monday - Friday, 8 a.m. - 5 p.m.
  • Address: 2146 E. Apache Blvd., Tempe, AZ 85288

Salvation Army TempeOpen new site. (serving Scottsdale and Tempe residents):

  • Phone: (480) 967-8649
  • Call for details on application and appointment processes.

Tolleson Community Action Program (CAP)Open new site.:

  • Phone: (623) 936-2760
  • Hours: Monday - Friday, 8 a.m. - 4 p.m.
  • Address: 955 W. Van Buren, Tolleson, AZ 85353

Salvation Army Estrella Mountain CorpsOpen new site. (serving Avondale and select areas of Tolleson):

  • Phone: (623) 932-0472
    • Call and leave a voicemail with your name and contact information. Calls will be returned in the order they are received to provide details on the application process.
  • Must have a Tolleson mailing address (if Phoenix mailing address, then contact the Phoenix Salvation Army).
  • Hours: Monday - Thursday, 8 a.m. - 5 p.m.

Additional resources and assistance programs available in your area

Project SHARE.

SRP partners with the Salvation Army and our customers to provide energy assistance to those in need through SHARE: Service to Help Arizonans with Relief on Energy. Learn how you can help neighbors in need or request assistance to pay for power.

Lower your energy costs and manage your bill 

If you’re looking for ways to lower your energy bill or make it easier to manage, here are some ideas to explore.

DIY projects that can help you save energy – and money

There are many things you can do, starting today, to save energy and lower your electric bill. Explore our list of do-it-yourself home improvement projects.

Billing alerts and reminders

Managing your account is easier with text or email alerts. Get notified when a weekly bill projection is available, payment is due or your monthly bill may exceed a set budget. Sign up now.

Create a Safety Net

If your electric bill becomes past due, SRP can reach out to someone you trust. The SRP Safety Net program helps protect against power shutoffs by keeping a family member or friend informed. They don’t even have to be an SRP customer.  Sign up today.

Price plans and payment options

SRP offers a variety of price plans and payment options, so you can choose what works best for you.

Price plans

  • If you can shift what time of day you use the most energy, a time-of-day price plan could help you save.  
  • On the SRP Basic Price Plan, you’ll pay one competitive price for energy, no matter what time of the day it is.  
  • For more control over your power use, check out our prepayment price plan, SRP M-Power®. 

Payment options

 

SRP Resource Counselors

If you need help paying for power, call us at (602) 236-8888 right away. Our customer service team is here 24/7, even on holidays.

SRP's team of resource counselors can put you in touch with community agencies that may be able to provide financial help for energy bills. They can also assist with critical needs — things like food, medical care, clothing and shelter.

To speak with a resource counselor directly, call (602) 236-3000(602) 236-3000 weekdays from 8 a.m. to 5 p.m.