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Get financial help to pay your energy bill and more

SRP knows how important it is for our customers to have power. We care about your safety and well-being, which is why we have programs and resources in place to help in times of need.  

Energy assistance resources by city

For a list of community agencies in your area, choose your city from the list below.

Community Action Human Resources Agency (CAHRA)

  • Phone: (877) 472-2472
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 109 N. Sunshine Blvd., Eloy, AZ 85131

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may receive assistance for 100% of your past due utility balance as long as that amount was not incurred before March 13, 2020 through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP

Please visit era.azdes.gov. If you have any questions, contact the rental assistance call center at (833) 912-0878.

How to apply for a variety of other utility assistance programs

Contact the CAHRA office at (877) 472-2472

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Apache Junction (serving Apache Junction, Mesa East of Ellsworth, Gold Canyon, Queen Creek Valley, San Tan Valley):

  • Phone: (480) 253-4413 on the 3rd Monday of every month at 8:30 a.m. to secure an appointment. Call (480) 982-4110 on other weekdays to see if appointments are still available.
  • Hours: Monday-Friday, 9 a.m. - 3 p.m.

AZ Complete Health Avondale Resource Center

  • Phone: (623) 333-2707
  • Hours: Monday - Thursday, 8 a.m. - 7 p.m. and Friday, 9 a.m. - 5 p.m.
  • Address: 995 E. Riley Drive, Avondale, AZ 85323

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Estrella Mountain Corps (serving Avondale):

  • Phone: (623) 932-0472
    • Leave a voicemail with your name and contact information.
    • Calls will be returned in the order they are received to provide details on the application process.
  • Hours: Monday-Thursday, 8 a.m. - 4 p.m.

Chandler Community Action Program (CAP): AZCEND

  • Phone: (480) 963-1423, ext. 118
  • Hours: Monday, Wednesday, Thursday and Friday, 7:30 a.m. – 4 p.m., and Tuesday 7:30 a.m. – 7 p.m.
  • Address: 345 S. California St., Chandler, AZ 85225

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Chandler:
Phone: (480) 210-9384

  • Call on the 1st day of the month beginning at 5 a.m. (even if this date falls on a weekend or holiday), and leave a voicemail with your name and contact information. Calls will be returned in the order they are received.
  • Once all appointments for the month are filled a recorded message will list additional instructions.

Tempe Community Action Agency CAP (Serving Fountain Hills and Tempe residents):

  • Phone: (480) 389-1375
  • Hours: Monday-Friday, 8:00 a.m. - 5:00 p.m.
  • Address: 2146 E. Apache Blvd., Tempe, AZ 85288

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Gila County Community Action Program:

  • Phone: 1 (800) 276-4452
  • Hours: Monday-Thursday, 8 a.m. – 5 p.m.

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may receive assistance for 100% of your past due utility balance as long as that amount was not incurred before March 13, 2020 through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP:

  • Please visit era.azdes.gov. If you have any questions, contact the rental assistance call center at (833) 912-0878.

How to apply for a variety of other utility assistance programs:

  • Contact the Gila County office at (800) 276-4452.

Arizona Department of Housing
Phone: 1 (833) 931-3600

Gilbert Community Action Program (CAP):

  • Phone: (480) 892-5331
  • Hours: Monday, Tuesday, Wednesday, Friday, 7:30 a.m. – 4:00 p.m., and Thursday 10:30 a.m. – 7:00 p.m.
  • Address: 132 W. Bruce Ave. (in the Heritage Center), Gilbert, AZ 85233

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Gilbert residence can also apply for Emergency Rental Assistance at:

Save the Family

  • Phone: (480) 898-0228
  • Hours: Monday - Friday, 8 a.m. - 5 p.m.
  • Address: 125 E. University, Mesa, AZ 85201

How to apply:
  • Complete the Save the Family online application for Gilbert residents
  • Drop off the application in-person at Save the Family office (address above), or fax to (480) 898-1191

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Chandler (serving Gilbert, Chandler and Sun Lakes residents):
Phone: (480) 210-9384

  • Call on the 1st day of the month beginning at 5 a.m. (even if this date falls on a weekend or holiday), and leave a voicemail with your name and contact information. Calls will be returned in the order they are received.
  • Once all appointments for the month are filled a recorded message will list additional instructions.

Glendale Community Action Program (CAP):

  • Phone: (623) 930-2854
  • Hours: Monday-Friday 8:00 a.m. – 5 p.m.
  • Address: 5850 W. Glendale Ave. Glendale, AZ 85301 (basement level B-51)

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Please visit glendaleaz.com/cap to confirm service area, read program information and to complete an application. Computers, document scanners and technical assistance are available at all Glendale Public Libraries.
  • Or apply for ERAP utility only assistance through AZ DES.
    • If you have applied through City of Glendale client portal for ERAP, do not apply on AZ DES website. Contact City of Glendale.
  • Please call (623) 930-2854 if you have questions or need additional information

Arizona Department of Housing
Phone: 1 (833) 931-3600

Glendale Salvation Army Corps:

  • Phone: (623) 934-0469
    • Call for an appointment.
    • Leave your name contact information to receive a call back.
  • Hours: Monday, Wednesday, Thursday and Friday, 9:30 a.m. – 2:00 p.m. and Tuesdays 9:30 a.m. –12:00 p.m.

Guadalupe Community Action Program (CAP):

  • Phone: (480) 505-5375
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 9241 S Avenida del Yaqui, Guadalupe, AZ 85283

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Tempe: (serving Guadalupe and Tempe residents)

  • Phone: (480) 967-8649
    • Call each Monday at 11 a.m. to schedule an appointment.
  • Hours:  Monday-Friday, 8 a.m. - 5 p.m.

Mesa Community Action Network: A New Leaf

  • Phone: (480) 833-9200
  • Hours: Monday-Friday, 8 a.m. - 4:30 p.m.
  • Address: 635 E. Broadway Road, Mesa, AZ 85204

How to apply for a variety of utility assistance programs through Mesa CAN:

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility:

  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through City of Mesa for ERAP, do not apply on AZ DES website, contact City of Mesa.

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Mesa: (serving Guadalupe and Tempe residents)

  • Phone: (480) 962-9103, ext. #102
    • Leave a voicemail with your name and contact information. Calls will be returned after 1 p.m.
  • Hours: Monday-Friday, 8 a.m. - 4 p.m.

Northwest Valley Community Action Program (CAP):

  • Phone: (623) 979-3911 ext. 405 (open 24/7)
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 8335 W. Jefferson, Peoria, AZ 85380

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Peoria:

  • Call (623) 215-9566 for details on application and appointment processes; include your email and contact information when leaving a message.

City of Phoenix Human Services Department:

  • Phone: (602) 534-AIDE (2433)
  • Hours: Monday - Friday, 7:30 a.m. - 5 p.m.

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Call (602) 534-2433 (AIDE) each Monday starting at 7 a.m. to secure a phone appointment.
  • Call on other weekdays to see if appointments are still available.
  • Seniors 60 and over can call (602) 262-6631, Monday-Friday, 1 p.m. - 5 p.m.
  • Hours: Monday - Friday, 7:30 a.m. - 5 p.m.

To apply for ERAP utility only assistance:

  • Call (602) 534-2433 (AIDE) each Monday starting at 8 a.m. to secure a phone appointment.
  • Call on other weekdays to see if appointments are still available.
  • Seniors 60 and over can call (602) 262-6631, Monday-Friday, 1 p.m. - 5 p.m.
  • Submit an application online by going directly to phoenix.gov/rentassistapply.
  • Apply with ADES 

If you have questions email RentHelp@Phoenix.gov for assistance.

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Phoenix:

  • Phone: (602) 267-4127 (appointments only)
    • Call and leave voicemail on 1st day of month beginning at 5 a.m. even if this date is a weekend or holiday.
    • Once all appointments for the month are filled a recorded message will list additional instructions.
  • Phone: (602) 267-4122 (general questions)

Community Action Human Resources Agency (CAHRA):

  • Phone: (877) 472-2472
  • Hours: Monday-Friday, 8 a.m. - 5 p.m.
  • Address: 109 N. Sunshine Blvd., Eloy, AZ 85131

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP:

Please visit era.azdes.gov. If you have any questions, contact the rental assistance call center at (833) 912-0878.

How to apply for a variety of other utility assistance programs:

Contact the CAHRA office at (877) 472-2472.

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Apache Junction(serving Queen Creek and Apache Junction residents):

  • Phone: (480) 982-4110
    • Call on the 3rd Monday of every month at 8:30 a.m. for an appointment.
    • Call on other weekdays in the month to see if appointments are still available.
  • Hours: Monday - Friday, 9 a.m. - 3 p.m.

Community Action Human Resources Agency (CAHRA):

  • Phone: (480) 963-1423, ext. 118
  • Hours: Monday, Wednesday, Thursday and Friday, 7:30 a.m. – 4 p.m., and Tuesday 7:30 a.m. – 7 p.m.
  • Address: 345 S. California St., Chandler, AZ 85225

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Apache Junction (serving Queen Creek and Apache Junction residents):

  • Phone: (480) 982-4110
    • Call on the 3rd Monday of every month at 8:30 a.m. for an appointment.
    • Call on other weekdays in the month to see if appointments are still available.
  • Hours: Monday - Friday, 9 a.m. - 3 p.m.

Vista del Camino:

  • Phone: (480) 312-2323
  • Hours: Monday - Friday, 8 a.m. - 5 p.m.
  • Address: 7700 E. Roosevelt St., Scottsdale, AZ 85257

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Tempe (serving Scottsdale and Tempe residents):

  • Phone: (480) 967-8649
  • Call for details on application and appointment processes.

Tempe Community Action Agency:

  • Phone: (480) 398-1375
  • Hours: Monday - Friday, 8 a.m. - 5 p.m.
  • Address: 2146 E. Apache Blvd., Tempe, AZ 85288

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Tempe (serving Scottsdale and Tempe residents):

  • Phone: (480) 967-8649
  • Call for details on application and appointment processes.

Tolleson Community Action Program (CAP):

  • Phone: (623) 936-2760
  • Hours: Monday - Friday, 8 a.m. - 4 p.m.
  • Address: 955 W. Van Buren, Tolleson, AZ 85353

Emergency Rental Assistance Program (ERAP)

Only assists renters. If you are a homeowner, see below for the federal HAF program.

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($70,650 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

Arizona Department of Housing
Phone: 1 (833) 931-3600

Salvation Army Estrella Mountain Corps (serving Avondale and select areas of Tolleson):

  • Phone: (623) 932-0472
    • Call and leave a voicemail with your name and contact information. Calls will be returned in the order they are received to provide details on the application process.
  • Must have a Tolleson mailing address (if Phoenix mailing address, then contact the Phoenix Salvation Army).
  • Hours: Monday - Thursday, 8 a.m. - 5 p.m.

Additional resources and assistance programs available in your area

Project SHARE.

SRP partners with the Salvation Army and our customers to provide energy assistance to those in need through SHARE: Service to Help Arizonans with Relief on Energy. Learn how you can help neighbors in need or request assistance to pay for power.

Utility assistance for qualified homeowners and renters

Homeowner Assistance Fund (HAF)

Only assists homeowners. If you are a renter, see below for ERAP information.

The Homeowner Assistance Fund (HAF) is a new federally funded foreclosure prevention program that provides assistance for Arizona homeowners experiencing financial hardship due to COVID-19. If you are in danger of losing your home, the HAF program can prevent that from happening.

To qualify for HAF assistance, you must meet ALL of the following criteria:

  1. Be living at or below 150% of Area Median Income.
    • Based on county and number of residents in the home
    • Example: Maricopa County household of four with income at or below $132,450
  2. Experienced financial hardship due to COVID-19 after Jan. 21, 2020, such as:
    • Job loss
    • Reduction in income
    • Increase costs due to healthcare
    • The need to care for a family member
  3. You are applying for your primary residence located in Arizona.

If you qualify, these funds will assist with paying past-due bills up to $25,000 and may include funds toward future costs:

  • Mortgage payments
  • Utility payments
  • Property insurance and taxes
  • HOA fees
  • Internet services

How to apply for HAF:

Emergency Rental Assistance Program (ERAP)

Choose your city above for information.

Lower your energy costs and manage your bill 

If you’re looking for ways to lower your energy bill or make it easier to manage, here are some ideas to explore.

DIY projects that can help you save energy – and money

There are many things you can do, starting today, to save energy and lower your electric bill. Explore our list of do-it-yourself home improvement projects.

Billing alerts and reminders

Managing your account is easier with text or email alerts. Get notified when a weekly bill projection is available, payment is due or your monthly bill may exceed a set budget. Sign up now.

Create a Safety Net

If your electric bill becomes past due, SRP can reach out to someone you trust. The SRP Safety Net program helps protect against power shutoffs by keeping a family member or friend informed. They don’t even have to be an SRP customer.  Sign up today.

Price plans and payment options

SRP offers a variety of price plans and payment options, so you can choose what works best for you.

Price plans

  • If you can shift what time of day you use the most energy, a time-of-day price plan could help you save.  
  • On the SRP Basic Price Plan, you’ll pay one competitive price for energy, no matter what time of the day it is.  
  • For more control over your power use, check out our prepayment price plan, SRP M-Power®. 

Payment options

 

SRP Resource Counselors

If you need help paying for power, call us at (602) 236-8888(602) 236-8888 right away. Our customer service team is here 24/7, even on holidays.

SRP's team of resource counselors can put you in touch with community agencies that may be able to provide financial help for energy bills. They can also assist with critical needs — things like food, medical care, clothing and shelter.

To speak with a resource counselor directly, call (602) 236-3000(602) 236-3000 weekdays from 8 a.m. to 5 p.m.