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How to read your electric meter

The SRP meter at your home monitors your daily power usage, whether you have a traditional or smart meter installed. See tips for reading each type of meter based on your price plan.

On this page:

    What the meter measures

    Your meter keeps track of how much power you use over time in kilowatt-hours (kWh). In simple terms, 1 kilowatt-hour = 1,000 watt-hours.

    Depending on your plan, the price of electricity can fluctuate based on the demand – the average rate at which your home consumes electricity during a specific time.

    You can check your energy use on a daily basis and see your demand history through SRP MyAccount™.

    Standard meters used for basic price plans

    A standard meter is a clock-like device that records the amount of electricity you use. It shows your home's electricity consumption in kWh. Some are mechanical, while others have LCD displays.

    Explore standard meter models and learn how to read them below.

    Models

    Landis+Gyr

    You can read this meter using the LCD display.

    To read your kW demand, wait for the meter LCD display to cycle to code 10. The code is displayed in area 3. Your maximum kW for the day will be displayed; this is the maximum average load over a 15- or 30-minute interval (depending on your price plan) for the day.

    Code Description of reading
    0 Code 0 – Time of day (HH.MM)
    2 Code 2 – Date (MM DD YY)
    3 Code 3 – Total kWh read (includes on- and off-peak reads)
    4 Code 4 – On-peak kWh
    5 Code 5 – Off-peak kWh
    7 Code 7 – Super off-peak kWh (EV price plan only)
    10 Maximum kW – This is the maximum average load for the day taken over a 15- or 30- minute interval, depending on your price plan.
    GSS Network status code for SRP meter technicians

    Meters for Time-of-Use plans

    On our SRP Time-of-Use™ (TOU) plans, the amount of energy used in your home is constantly monitored and recorded by the meter. Energy is priced per kWh and your monthly energy charge is based on the total amount of energy used during the billing cycle.

    Some meters provide additional data to support our TOU plans, including on- and off-peak kWh. Explore meter models and learn how to read them below.

    Models

    Elster REX meters include the REX1, REX2 and REX2 solar meters.

    REX1

    This meter can be read using the LCD on the meter itself.

    Code Description of reading
    888.88 Display test
    t Time of day (military time)
    kWh Total kWh read (includes on- and off-peak reads
    Rate A kWh On-peak kWh (TOU customers only)
    Rate C kWh Off-peak kWh (TOU customers only)



    REX2

    This meter can be read using the LCD on the meter.

    Code Description of reading
    8888.88 Display test
    t Time of day (military time)
    kWh Total kWh read (includes on- and off-peak reads)
    Rate A kWh On-peak kWh (TOU customers only)
    Rate C kWh Off-peak kWh (TOU customers only)

     

    Meters for solar customers

    Solar meters show how much electricity your system is generating, how much energy your home is using, and how much energy you’re purchasing.

    See some meter models and learn how to read them below.

    Models

    Elster A3T meter

    This meter can be read using the LCD on the meter.

    Code Description of reading
    888 Display test
    0 Time of day (military time)
    1 Day of week
    2 Date
    3 Total kWh
    4 On-peak kWh (Rate A)
    5 Off-peak kWh (Rate C)
    7 Super off-peak kWh (Rate D - EV price plan only)
    10 Maximum kW – This is the maximum average load for the day taken over a 15- or 30-minute interval, depending on your price plan.

    Landis+Gyr solar meter

    The Landis+Gyr meter also works for homes with a solar electric system. Indicators at the bottom of the readout show the flow of electricity.

    Code Description of reading
    When the indicators are moving from right to left, your solar system is producing energy and sending it to SRP. 
    When the indicators are moving from left to right, your home is purchasing power from the SRP system. 
    43* Total exported energy 
    44* On-peak exported energy 
    45* Off-peak exported energy 
    *Only applicable to customers on the Time-of-Use Export and EV Export solar price plans.

    Smart meters

    Smart meters securely capture and store energy-usage data using digital technology. Equipped with two-way radio communication, they record and automatically send your energy use to SRP.  

    We installed our first smart meters in 2003. Today, SRP's smart meters are manufactured by Honeywell Smart Energy (formerly Elster) and Landis+Gyr. 

    Change out your smart meter  

    Smart meters provide a number of benefits, like giving customers better control over their energy usage and budgets; however, if you wish to have an alternative meter installed, and there are no meter access issues or on-site generating devices present, you can choose to opt out by calling SRP at (602) 236-8888(602) 236-8888.

    With this option, SRP will switch you to the Basic Price Plan and install a standard meter, which must be read manually. This will require an additional monthly charge of $20 plus tax, which helps recover additional costs for bill processing and the costs associated with manually reading the meter.

    Help with damaged meters

    Don’t try to adjust or repair a meter yourself. Call SRP at (602) 236-8888(602) 236-8888.

    Most meter problems are the result of vandalism, tampering or an accident. If the protective glass cover or the seals on the meter are broken, it may not operate properly.