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Managing electrical projects

The Business Center Project Facilitation Group's objective is to "improve processes to meet our customers' needs." We manage and facilitate customer-driven projects that bridge multiple departments within the framework of SRP.

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    Whether it's establishing new or additional electric services for your facility or investigating power reliability issues that may affect your business, SRP's Project Facilitation Group has a dedicated Strategic Distribution Manager providing you with a single point of contact for your interactions with SRP's distribution design and construction services, system maintenance services and cable replacement operations.

    Your Strategic Distribution Manager can also assist in arranging planned outages that you or SRP require in order to perform necessary maintenance activities.

    Expanding or relocating to Phoenix? Get in touch with SRP's economic development teamOpen new site..

    Strategic Distribution Managers

    Our team is adept at handling new construction, modification and maintenance issues and possess the skills and experience to successfully deal with outage and power reliability concerns. They can leverage many resources when it comes to addressing your needs. You can learn more about each Strategic Distribution Manager below.

    Tony Alvarado, MBA, CEM

    Manager, Business Project Center
    Tel: (602) 236-2375

    E-mail: Tony.Alvarado@srpnet.com

    Tony Alvarado has been with SRP since 1990. He has extensive experience with SRP's corporate pricing, resource planning, customer service and more. He served as the project manager for complex, large-scale, new, substation construction projects in SRP's service territory.

    A native of Arizona, Tony earned his Bachelor of Science in finance from Arizona State University, Master of Business Administration in management from Western International University and is a Certified Energy Manager (CEM).

    Chandra Mergan

    Principal Strategic Distribution Manager, CEM
    Tel: (602) 236-4473

    E-mail: Chandra.Mergan@srpnet.com

    Chandra Mergan has been with SRP since 1994. She has extensive experience with SRP distribution operations, customer service and serves as the project manager for complex, large-scale, new substation construction projects.

    A native of Arizona, Chandra is an active community volunteer and supporter of Rotary International. She earned her Bachelor of Science in public relations from Northern Arizona University, Master of Science in management and leadership from Western Governors University and is a Certified Energy Manager (CEM).

    Luz Johnson Senior Strategic Distribution ManagerLuz Johnson

    Senior Strategic Distribution Manager

    Tel: (602) 236-4809

    E-mail: Luz.Johnson@srpnet.com

    Luz Johnson joined SRP in 2007 and has gained experience in mapping, drafting, design, and project management. She spent a decade designing large-scale multifaceted commercial, residential, and municipal projects.

    Luz received a Bachelor of Science in Architecture degree from Arizona State University and Associates in Architectural Drafting from Phoenix College. She is active in the community; volunteering and representing SRP at Chamber events.

    Customer groups: Municipalities, governmental services, national security, insurance companies, automotive, and retailers.

    Krysten Junker Senior Strategic Distribution ManagerKrysten Junker

    Senior Strategic Distribution Manager

    Tel: (602) 236-4673

    E-mail: Kysten.Junker@srpnet.com

    Krysten Junker began her career with Salt River Project (SRP) in 2008. She has developed outstanding customer service expertise serving both residential and commercial clients. Known for delivering high-quality support and tailored solutions, Krysten consistently prioritizes client satisfaction and builds lasting relationships. She holds a Bachelor of Science in Communications from Northern Arizona University and actively gives back to her community through volunteer work with St. Mary's Food Bank, The Salvation Army, and The Ironman Foundation. In her free time, Krysten enjoys traveling, exploring both local destinations and international adventures.

    Customer groups: Municipalities, Aerospace, Defense, and Insurance.

    Kim Carpenter Senior Strategic Distribution ManagerKim Carpenter

    Senior Strategic Distribution Manager

    Tel: (602) 236-5151

    E-mail: Kim.Carpenter@srpnet.com

    Kim Carpenter has been with SRP since 1998. She has extensive experience in SRP distribution operations, customer service, account management, and more.

    Kim received an Associate’s in Applied Science - Electric Power Technology from Bismark State College as well as a Bachelor of Science in Business from Western International University and is a Certified Energy Manager (CEM). She is an avid hiker and likes to volunteer for local animal rescue organizations and The Salvation Army.

    Customer groups: Data centers, education, manufacturing – food and beverage, and the AZ Cardinals.

    Michael Larance Senior Strategic Distribution ManagerMichael Larance

    Senior Strategic Distribution Manager

    Tel: (602) 236-2065

    E-mail: Michael.Larance@srpnet.com

    Michael Larance has been with SRP since 2022. He has extensive experience in customer service, distribution design, and reliability. He has worked in the utility industry for over ten years.

    Michael received his MBA from Grand Canyon University. He is a native to Arizona and actively volunteers his time to SRP and Natural Restorations clean up events around the state.

    Customer groups: Mines, healthcare, hospitality, and manufacturing.

    Doug Gooch

    Strategic Distribution Manager

    Tel: (602) 236-4484

    E-mail: Doug.Gooch@srpnet.com

    Doug Gooch joined SRP in 2015, after 20 years in the electric power systems industry helping business owners harden their operational power quality and reliability.

    Doug received a Bachelor of Science degree from Arizona State University and is a member of the Association of Energy Engineers (AEE), Arizona Power Quality Association (APQA), and Arizona Technology Council (ATC). He actively serves in his community coaching youth sports and other neighborhood organizations.

    Customer groups: Technology, communication, electronics, aeronautics, defense, and manufacturing

    Hector Penunuri

    Strategic Distribution Manager

    Tel: (602) 236-4251

    E-mail: Hector.Penunuri@srpnet.com

    Hector Penunuri has been with SRP since 1997, with experience in customer services, energy management, operations and more.

    Hector earned a Bachelor of Science from Northern Arizona University and is a Certified Energy Manager (CEM) and member of the Arizona Power Quality Association. He is also active in the community and has served on the boards of several organizations, including Local Initiatives Support Corporation, the Arizona Hispanic Chamber of Commerce and Dignity Health.

    Customer groups: Native American communities, plastic manufacturers, transportation, pharmaceuticals, postal services, wholesale trade

    Enhanced services

    We have a variety of enhanced services, including:

    • Customer substations
    • Dedicated feeds
    • Automatic transfer switches

    Business design and construction

    System operations and maintenance

    Learn about operations and maintenance events that can have an impact on your power, including:

    • Cable placement projects
    • Customer-required outages
    • Outage management center
    • SRP-required outages
    • Power reliability

    Whether it's praise or a concern, we'd like to hear your feedback.

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