
"Contact" customer newsletter
Read the August 2025 customer newsletter.
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Dedicated to water safety
SRP is proud to partner with Phoenix Children’s Hospital to teach Valley residents about water safety and defend against drownings. With summer to-dos and distractions, August can be an especially dangerous time of year.
Keep your family safe by learning and practicing these tips:
- Remove phones, tablets, TVs and other electronic distractions from around the pool.
- Designate water watchers who take responsibility for watching swimmers in the water and switch being on watch every 15 minutes.
- Purchase U.S. Coast Guard-approved life jackets, learn how to properly fit them on children and stow them nearby for easy pool or boat access.
- Don’t leave furniture or large toys near a pool fence. Children may use them to climb over the fence.
- Check all door and window locks, including pet doors. Leave nothing open that leads to a pool.
- Learn how to perform CPR on infants, children and adults.
For more tips on water safety, visit srp.net/pool.
Stay cool with heat relief resources
As temperatures in the Valley climb into the triple digits, so can heat-related illness. SRP and several community partners are joining together to support regional heat relief efforts in our community through the Heat Relief Network.
Heat relief resources are available at 211arizona.org, including an interactive map showing cooling centers and hydration stations that are open to the public, as well as donation sites for water drop-offs throughout the Valley with the goal of preventing heat-related illnesses.
Below are a few tips to avoid heat-related illness:
- Increase fluid intake regardless of activity level. Staying hydrated is extremely important.
- Limit exercise or outdoor activity between the hours of 11 a.m. and 3 p.m.
- When outdoors, wear sunscreen with a minimum SPF of 15 and reapply often. Wear a hat, lightweight clothing and sunglasses.
- Rest frequently in shady or cool areas to give your body’s temperature a chance to recover and cool down.
- Never leave adults, children or pets inside a parked vehicle.
- Respectfully check on elderly neighbors to make sure their air conditioning is working and in use. Take advantage of free air conditioning by visiting locations like shopping malls, the library or other heat refuge locations.
Find more tips to stay safe during extreme heat at srp.net/heat.
Touchdown Cardinals, touchdown teachers!
What do the Arizona Cardinals and our Arizona teachers have in common? They both know that having a good game plan can make all the difference when it comes to learning — and winning. SRP is back to cheer on our teachers with a winning strategy: our SRP Touchdowns for Teachers™ program, created to help our educators and students get ahead in the classroom.
It’s simple. Teachers just need to sign up, and when the Cardinals put the ball in the end zone, they’ll have a chance to win a $500 grant. Helping teachers and their students succeed is a play we can all cheer for.
SRP encourages teachers to visit srp.net/touchdowns to learn more and sign up. Let’s go, Cards!
Don’t forget about the Summer of Savings Giveaway
Here is a code for another chance to win: N9728 at srp.net/summer.
Considering rooftop solar?
SRP provides valuable information to help you make educated decisions. Find out if rooftop solar is right for you, how to find a trusted provider and what to consider before signing a contract. Touchdown Cardinals, touchdown teachers!
For those ready to take the next step, our Preferred Solar Installer program connects you with trusted local installers who are licensed, bonded, insured and trained to work with our solar plans. They can design your system, offer financing options, provide a safe connection to the grid and train you how to operate and troubleshoot your new solar panels. Get all the details at srp.net/rooftop.
Labor Day holiday hours
If you participate in the SRP Time-of-Use Price Plan™, SRP EZ-3 Price Plan™, SRP Electric Vehicle Price Plan™, Residential Demand Pilot or a Customer Generation price plan, all on-peak hours on Monday, Sept. 1, will be lower priced (off peak) in observance of Labor Day. For the SRP Eletric Vehicle Price Plan, super off-peak hours are in effect from 11 p.m. to 5 a.m. every day.
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