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"Contact" customer newsletter

Read the December 2024 customer newsletter.

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    The SRP Touchdowns for Teachers™ tally

    With SRP Touchdowns for Teachers, two Arizona teachers can score a $500 grant for their classroom every time the Arizona Cardinals score a touchdown during the 2024 NFL season. As of Oct. 6, the Cardinals have scored 13 touchdowns, which means $13,000 has gone to Arizona classrooms.

    There’s still time to enter! Visit srp.net/teachers to find eligibility rules and complete the online form. Let’s go Cards and let’s go teachers!

    SRP contributes $1.4 million annually to education initiatives, grants and partnerships throughout Arizona, in addition to providing free training and resources to educators throughout the state.


    SRP is here during the holiday cheer!

    The busy holiday season may be in full swing, but don’t forget you can always give SRP a ring! We’re available 24 hours a day, seven days a week, even during the holidays. If you have questions about your account, call us at (602) 236-8888. You can also download the SRP Power app™.

    As a reminder, in observance of the Christmas and New Year’s Day holidays, all hours Wednesday, Dec. 25, and Wednesday, Jan. 1, will be lower-priced (off-peak) for the SRP Time-of-Use Price Plan™, SRP EZ-3 Price Plan™, SRP Electric Vehicle Price Plan™, and Residential Demand Pilot and Customer Generation price plans. For the EV price plan and Daytime Saver Pilot, super off-peak hours are in effect from 11 p.m. to 5 a.m. every day.


    Flushing money down the toilet?

    Small toilet leaks that go unnoticed can waste up to 10,000 gallons of water a year, which is enough to fill a backyard swimming pool. As one of the Valley’s largest suppliers of water, SRP reminds you to check for leaks periodically in three easy steps:

    1. Remove the tank lid and in-tank toilet cleaners, if necessary.
    2. Drop a few drops of food coloring in the tank.
    3. Wait 15 minutes; do not use the toilet. If dye color appears in the bowl, you have a leak.

    If your toilet was installed before 1994, consider changing it out for one with an EPA WaterSense® label. These toilets reduce the amount of water used for each flush. For more water-saving tips, visit srp.net/conservation.


    Help your neighbors in need

    SRP partners with the Salvation Army to provide energy assistance to those in need through SHARE — Service to Help Arizonans with Relief on Energy. For every dollar you contribute to SHARE, SRP will make a matching donation (a minimum of $1 million dollars per year) that goes directly to the SRP Bill Assistance program, which helps limited-income customers pay their energy bills.

    How you can contribute to SHARE:

    • Add exactly $1, $2 or $5 to your SRP payment.
    • Don’t let lightbulbs rest on tree needles and branches. Use a clip or twist tie to keep bulbs upright.
    • Complete the online form at srp.net/share or call SRP at (602) 236-8888 to make a one-time contribution or set up a recurring monthly donation.
    • Write a check directly to SHARE and enclose it with your SRP payment.

    Free ticket for ZooLights

    ZooLights is back for another electrifying display of lights at the Phoenix Zoo! Get one free admission with purchase of a regular admission, courtesy of SRP. The offer is valid for one Wednesday or Thursday evening of your choice Nov. 27 through Jan. 10, 2025.

    Bringing this coupon to the Phoenix Zoo admissions booth or purchase online at srp.net/zoolightsbogoOpen new site.. (Tickets are $35 apiece.)


    Did you know?

    You can give the gift of SRP power

    You can give the gift of SRP power to someone who may need a little help and make their holiday season a little brighter. Visit srp.net/myaccount. From the dashboard page, select “Make a payment,” then click “Make a one-time gift payment” on the right-hand side. You must provide the SRP account number of the individual you are making a payment for. Gift payments can also be applied toward SRP M-Power® customer accounts.

    ‘Tis the season to save!

    If you’re looking for energy-saving gift ideas, srpmarketplace.com has energy-efficient lighting, water-saving smart irrigation controllers, smart thermostats and smart home accessories. Make changes in your home that will bring savings all year long. Stack holiday sales with SRP exclusive rebates to save big!

    Quarterly M-Power Contact newsletter

    Download the latest M-Power Contact newsletterDocument is a PDF to stay informed on SRP news.