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"Contact" customer newsletter

Read the October 2022 customer newsletter.

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    Canal safety tips

    Canal safety is top of mind for us at SRP, especially as we get into the cooler months of the year. It’s the perfect time to enjoy the Valley’s more than 80 miles of multiuse trails along the canals. From running to biking, the paths provide a perfect opportunity to enjoy our natural desert climate and the active waterways that keep Phoenix moving forward.

    Think safety first around water, especially the canals, and please follow these canal safety tips to avoid drowning or injury:

    • Don’t swim in the canals — ever! Canoeing, kayaking, water skiing and tubing are also not allowed.
    • Make sure to teach children about canal safety. Never jump in to retrieve pets or objects such as toys. Call 911 for help instead.
    • Canal sides are extremely slick. Keep a safe distance from the edges.
    • Stay away from automated equipment at water delivery gates.
    • Don’t drive a motorized vehicle on the canal banks (SRP authorization is required).
    • Secure permission from SRP before using canal banks for any kind of event. Call (602) 236-3126 for permit information.
    • Camping and fires are not allowed along canals.

    To see a map of all canals, visit srp.net/canalmap.


    Build an SRP ENERGY STAR® Home and save year-round

    If you are considering moving in the near future, consider buying a new SRP ENERGY STAR Home. Homes with the ENERGY STAR label use up to 20% less energy than typical new homes.* SRP works with 40 ENERGY STAR builders and communities in the Phoenix area, and each home is built with wall-to-wall comfort and energy efficiency.

    Visit srp.net/energystarhomes to learn more about the benefits of owning an ENERGY STAR home and to see a map of communities near you.

    *EnergyStar.gov


    Find balance with SRP Budget Billing™

    Unpredictable summer energy bills can be stressful. SRP is here to help. SRP Budget Billing helps balance your energy costs all year long so that every bill is about the same — no matter what the temperature is outside.

    Keep your pockets from feeling the heat next summer. Visit srp.net/budgetbilling or call (602) 236-8888 to enroll.


    On-peak hours change Nov. 1

    If you are on the SRP Time-of-Use Price Plan™, Electric Vehicle (EV), Customer Generation or Residential Demand Pilot price plan, high-priced (on-peak) hours are 5–9 a.m. and 5–9 p.m. Monday through Friday, November through April 2023. If you participate in the SRP EZ-3 Price Plan™, there is no seasonal change to on-peak times.


    Did you know?

    October is National Fire Prevention Month.

    SRP and the Federal Emergency Management Agency (FEMA) urge you to protect yourself, your family and your property in the event of a fire. Prevention and planning are crucial to fire safety. FEMA suggests installing and testing smoke alarms, reviewing and practicing escape routes and adding fire extinguishers in your home.

    Go to srp.net/safetytips for more information to help keep you and your family safe.

    Winter prices begin in November.

    Winter prices begin with the November billing cycle. Your November bill will reflect winter pricing schedules, which are effective through the April billing cycle. The price you pay for electricity rises and falls with the seasonal demand for energy. This November’s billing cycle will reflect a 4.7% average overall price increase through the Fuel and Purchased Power Adjustment Mechanism (FPPAM) approved by the SRP Board in September. For more information, visit srp.net/fppam.


    Quarterly M-Power Contact newsletter

    Download the latest M-Power Contact newsletterDocument is a PDF to stay informed on SRP news.