"Contact" customer newsletter

Keep your EV ready to roll with a home Level 2 charger

Are you looking to upgrade charging options for your electric vehicle (EV)? SRP customers can take advantage of our partnership with Qmerit to have a Level 2 charger installed at their home.

To have a charging unit installed, many homes require the addition of a 240-volt connection, which must be professionally added. You can visit srp.net/chargerinstall to connect with a Qmerit expert who will gather information about your home and charging needs, then provide an upfront pricing estimate and connect you with a certified installer for a custom proposal.

An in-home Level 2 charger can fill an EV’s battery up to five times faster than a Level 1 charger, so check out the deals on discounted Level 2 chargers for sale at srpmarketplace.com and contact Qmerit today!

Cooling your home is simple and inexpensive with shade screens

One of the easiest and most effective ways to help keep your home cool during the hot summer is by adding shade screens to your windows. According to the U.S. Department of Energy, about 76% of sunlight that falls on standard double-pane windows enters to become heat. Shade screens help reduce that heat, UV damage and glare, and SRP offers customers a rebate of $1 per square foot on shade screens or window film.

To receive the rebate, customers must:

• Be a permanent SRP residential electric customer.
• Live in a single-family detached, attached or mobile home or an apartment/condo.
• Submit the rebate within six months of installation.

For complete rebate details, please visit srp.net/shadescreens.

Tips to save water and money during Smart Irrigation Month

July is Smart Irrigation Month and it’s also usually the month of highest water demand for landscapes in Arizona. As one of the Valley’s largest water suppliers, SRP wants to remind our customers that innovative technologies make it easier to save water and money, and we suggest the following tips:

• Turn on your irrigation system and walk around the yard to look for emitters or sprinkler heads that are broken, clogged or misaligned.
• According to the Arizona Department of Water Resources, up to 70% of household water use is outdoors. Install a WaterSense-labeled smart irrigation controller that uses local weather and site conditions to automatically adjust watering schedules. Check whether your municipality offers a rebate.
• Convert spray nozzles to rotating nozzles, which spread heavy droplets of water at a slower pace, reducing runoff and misting.

Discover more ways to save water at srp.net/watersaving, and shop great deals on water-saving products at srpmarketplace.com.

Keep an eye out for utility scams

As the temperatures continue to rise this month, so does scammer activity by unscrupulous individuals targeting unsuspecting customers. Keep these tips in mind so you can identify the threats, techniques and tools used by criminals and protect yourself:

• SRP does not accept payments through prepaid cards, Zelle or Cash App or via cryptocurrency. We accept payments through SRP My Account™, the SRP Power app™ and Paymentus, as well as via Automated Clearing House (ACH) payments.
• Scammers pretending to be from SRP may threaten to disconnect your power within a short time frame unless you pay. If your account is at risk of power disconnection, SRP will always send one or more notices by mail and, if you are enrolled in SRP eNotes™, by email. If we call to let you know that your power will be disconnected, we will not pressure you into paying immediately over the phone.

If you suspect a call is a scam, hang up immediately and call us at (602) 236-8888(602) 236-8888 24 hours a day, seven days a week.

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