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"Contact" customer newsletter

Read the June 2024 customer newsletter.

On this page:

    Be water safe: Assign a water watcher

    Temperatures have heated up and pool season is upon us. Think safety first and assign a water watcher! If kids will be around water, 
    assign a few capable adults, who know how to swim and perform CPR in case of an emergency, as water watchers.

    • Ask water watchers to put away distractions, such as electronic devices and books. If you are working from home or doing yardwork, you can’t be a water watcher.
    • Make sure water watchers know the street address of the pool.
    • Water watchers should scan the bottom of the pool before leaving and lock the pool gate.
    • Water watchers must actively watch those in their care, being sure to scan the area and keep count of everyone in the group, not just children. 

    For more water safety tips, visit srp.net/watersafety.


    No-cost/low-cost energy-saving tips

    Here are some simple no-cost/low-cost tips to help you save some energy and money throughout the summer: 

    1. Clean the lint trap before every dryer load.
    2. Run full loads in the dishwasher and washing machine.
    3. Replace the bulbs in your five most frequently used light fixtures with LEDs.
    4. Ceiling fans cool people, not rooms. Turn off the ceiling fan when no one is in the room.
    5. As temperatures rise, close curtains and blinds during the day to keep out the sunlight and heat.

    For more no-cost/low-cost tips to save, visit srp.net/tips.


    Save the date: Shade Tree webinars

    Join us at a Shade Tree webinar and receive up to two free shade trees for your home. Plus, you’ll learn how to best select, plant and care for your new shade trees and get the opportunity to chat with our tree experts. The event is free to attend, but space is limited and fills up fast.

    Upcoming Shade Tree webinars:

    Saturday, July 13, 10 a.m.
    Thursday, Aug. 1, noon
    Saturday, Aug. 24, 10 a.m.

    Sign up at srp.net/shadetrees.


    Arizona’s wildfire outlook

    After an extremely dry summer and fall in 2023, Arizona experienced a wetter-than-average winter in 2024. This was the fourth winter in six years with above-average precipitation, and the last time this occurred was 1991–1995, when four out of five winters were wet. March 2024 was particularly wet, the second consecutive March with above-average precipitation (the last time there were consecutive wet Marches was 1992–1993). As a result, the spring snowpack in the state is well above average. January-March inflow into SRP’s reservoirs was slightly below median at 238,000 acre-feet, but additional streamflow through May is expected to be above average, >250,000 acre-feet, with a significant contribution from the melting snowpack. For reference, 1 acre-foot of water is enough water for two to three households annually.

    Given the cold and wet late winter, early spring conditions on the forested landscapes of Arizona are abnormally wet. Therefore, the forested higher elevations of the state this year will have below-normal fire potential into June, although not nearly to the extent as last year (2023) in central Arizona, which observed its snowiest winter since 1973. As the typically dry spring season approaches and temperatures increase, new vegetation is likely to rapidly dry out, increasing the risk of wildfire for many lower-elevation areas into early summer.

    SRP continues to work with partners on forest restoration activities, such as thinning unhealthy, overgrown areas, to reduce the risk of catastrophic wildfires and protect the forested watersheds that supply water to the Valley. Over the next 10 years, SRP and our partners will be thinning 94,000 acres of overgrown forests across priority areas of the Salt and Verde watersheds. To learn more about the SRP Healthy Forest Initiative™, visit srp.net/healthyforest.


    Independence Day holiday hours

    If you participate in the SRP Time-of-Use™, SRP EZ-3™, Electric Vehicle (EV), Residential Demand Pilot or Customer Generation price plan, all on-peak hours Thursday, July 4, will be lower priced (off-peak) in observance of Independence Day. For the EV Price Plan, super-off-peak hours are in effect from 11 p.m. to 5 a.m. every day.


    Did you know?

    When you purchase a smart thermostat and enroll in the SRP Bring Your Own Thermostat Program™ (BYOT), you’ll receive a $50 SRP electric bill credit per smart thermostat (up to two eligible devices).* And after each subsequent summer season, you’ll earn an additional $25 bill credit per smart thermostat for continuing in the program.

    Upgrade today with discounts and rebates at srpmarketplace.com.

    Enrollment opportunities may vary by thermostat brand.


    Quarterly M-Power Contact newsletter

    Download the latest M-Power Contact newsletterDocument is a PDF to stay informed on SRP news.