Contact customer newsletter
’Tis the season for utility scams
Unfortunately, the holidays are a prime time for targeting unsuspecting customers with utility scams. Keep these tips in mind so you can identify the threats, techniques and tools used by criminals and protect yourself.
SCAMMERS PRETENDING TO BE FROM SRP MAY THREATEN TO DISCONNECT YOUR POWER WITHIN A SHORT TIME FRAME UNLESS YOU PAY.
If you are at risk of power disconnection, SRP will always send at least one notice by mail and by email if you are enrolled in SRP eNotes™. If we call to let you know your power will be disconnected, we will not pressure you into paying immediately over the phone.
SRP DOES NOT ACCEPT PAYMENTS MADE WITH PREPAID CARDS, ZELLE, CASH APP OR CRYPTOCURRENCY.
Scammers may suggest these payment methods. SRP only accepts payments through SRP My Account™, the SRP Power app™ and Paymentus*, as well as via Automated Clearing House (ACH) payments.
If you suspect a call is a scam, hang up and call us at (602) 236-8888.
*$2 processing fee per transaction
Avoid surprises on your bill
Take the surprise out of summer energy costs with SRP Budget Billing™. Enjoy peace of mind with a more predictable monthly electric bill that is based on your energy usage, helping you plan with confidence year-round. Learn more at srp.net/budgetbilling (Opens in a new tab).
The best time to enroll in SRP Budget Billing is in the fall. This gives you time to build a credit before the hot summer months.
SRP Safety Net
Keep loved ones informed of potential service disruptions with SRP Safety Net. The SRP Safety Net program allows customers to select someone to receive a mailed notification if their electric bill ever becomes past due. It’s another way SRP is watching out for our customers. Learn more at srp.net/safetynet (Opens in a new tab).
Mary Poppins BOGO
The Phoenix Theatre Company is presenting Mary Poppins from Nov. 18 to Dec. 17, 2026. Get a free ticket* when you purchase one for the
following shows:
- Wednesday and Thursday matinees through Dec. 17
- Sunday evenings through Dec. 17
- Friday matinee on Nov. 27
For tickets, visit srp.net/MaryPoppins (Opens in a new tab) and use code CUSTOMERS. Call the box office at (602) 254-2151 for any additional questions.
*Valid for any Wednesday matinee, Thursday matinee, Sunday evening or Friday, Nov. 27, matinee performances of Mary Poppins from Wednesday, Nov. 18, to Thursday, Dec. 17, 2026. Excludes Tier 3 seats. Does not apply to past purchases. Fees may apply. All sales are final. Offer seen here may be subject to change. Expires Dec. 17, 2026, at 11:59 p.m.
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