SMS messaging service

You can manage your eNotes SMS enrollment via text message.


Terms and conditions apply. To use the service, text any of the following keywords to SRPPWR (777797). Please note that some keywords may require that you first authorize your mobile number on My Account.

Available keywords

Keyword Action
START Reply: "SRP eNote. You will receive recurring msgs. Reply HELP for help. Reply STOP to end msgs. Msg&data rates may apply"
HELP Reply: "SRP eNote. For help visit www.srpnet.com or call 800-258-4777"
CANCEL
END
QUIT
STOP
UNSUBSCRIBE
Remove SRP Mobile Alerts authorization and stop all notifications for your mobile device.

Reply: "SRP eNote. You are no longer subscribed and will receive no further messages."

Terms and conditions

Program name

SRP Mobile Alerts - SRPPWR (777797)

Program description

SRP Mobile Alerts will allow SRP customers who opt in to the program to send a bill payment trigger to SRP via SMS. Customers will also be able to receive SRP account-related alerts.

Cost

There are no premium charges for using SRP Mobile Alerts. Message and data rates may apply.

Message frequency

Message frequency is five messages per month but can vary depending on other notification options you choose. Any message and data rates may apply. You may change your notification options at any time on the eNotes page.

How to opt out

To opt out of receiving SRP Mobile Alerts, text STOP to 777797. An unsubscribe message will be sent to your number confirming the cancellation, but no more messages will be sent afterward.

Support/help

For support or information about SRP Mobile Alerts, text HELP to 777797. You may also email us at csintsup@srpnet.com, or call toll free at 800-258-4SRP (4777).

Privacy policy

SRP Mobile Alerts' top priority is the privacy of our users. The following information is provided to address any concerns you may have:

  • SRP Mobile Alerts will never, under any circumstances, sell or distribute your cell phone number to third parties or SRP Mobile Alerts clients without your authorization.
  • SRP Mobile Alerts will never directly market any services to you for which you have not opted in, either by cellphone, text message or email.
  • SRP Mobile Alerts will never distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information.

If you have any questions, please email us.

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