Frequently asked questions about the Bring Your Own Thermostat (BYOT) program

Choose any link to get answers to your questions about SRP's BYOT program.

SRP's voluntary demand response program is designed to reward you for reducing your electricity use during periods of high demand, while helping the environment and reliability of the grid.

Participants agree to brief, limited conservation events which adjust their thermostats during peak electric demand periods from May 1 through October 31. You can anticipate at least one adjustment and a maximum of up to 15 conservation events per summer. Peak demand periods for adjustments typically occur on especially hot days, but conservation events may also be called under other circumstances to reduce strain on the grid. Conservation events will not occur on holidays.

SRP electric customers who have installed a qualifying connected thermostat controlling their central air conditioning system are eligible.

Participants will receive a $75 bill credit per device after being accepted into the program and a $25 bill credit per device at the end of the summer season for participating. Up to two devices per customer will be incentivized.

By participating in the program you are helping SRP utilize new technologies that manage energy demand during "peak hours," which occur when energy usage dramatically increases. The SRP BYOT program helps reduce those peaks and takes some of the strain off the grid during hotter, busier times of the day. This can lower energy costs, with the savings passed on to SRP customers.

To be eligible to enroll, you must meet the following qualifications:

  • You are a SRP residential electric customer.
  • You use your thermostat to control your central air conditioning.
  • You have an installed, eligible internet-connected thermostat.
Provider Approved thermostats
Alarm.com Radio Thermostat CT30, CT80, CT100; Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat
ecobee ecobee3, ecobee3 Lite, ecobee4, ecobee Smart Si, ecobee Smart
Emerson Sensi Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat
Google Nest Google Nest Learning Thermostat, Google Nest Thermostat E
Honeywell T5+ Smart Thermostat, T6 Pro Smart Thermostat, Round Smart Thermostat, Wi-Fi Smart Thermostat, Wi-Fi Smart Thermostat with Voice Control, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 7-Day Programmable Touchscreen Thermostat, Wi-Fi 9000, Wi-Fi 9000 with Voice Control, Wi-Fi Focus Pro, Wi-Fi Vision Pro
Lux LUX/GEO, LUX KONO
Radio Thermostat Filtrete 3M-50, CT30, CT50, CT80

Participants will receive a $75 bill credit per thermostat after being accepted into the program within two billing cycles. Up to two devices per customer will be incentivized.

You will receive your $75 bill credit for being accepted into BYOT on either your next or following month's electricity bill.

You will receive your $25 bill credit at the end of the conservation event season for participating.

Depending on your thermostat provider, notifications may appear on the thermostat or in your web or mobile application.

At the start of an event, your thermostat will be automatically adjusted up to 4 degrees above the current temperature. The adjustment will typically last no more than 3 hours and will occur between noon and 9 p.m. Adjustments will not occur on holidays. Once the conservation event is over, your thermostat will return to its normal set point and/or schedule. In some cases, your thermostat might be adjusted down 2 degrees prior to an conservation event to precool your home. You can opt out of an event at any time from your mobile device, web browser or thermostat.

Adjustments events will only affect the temperature by a few degrees, with minimal impact on comfort. If your comfort is impacted, you can easily opt out of an event at any time, for any reason. Your participation in each conservation event is voluntary.

Yes. At any time during an event, you can opt out from your thermostat, mobile device or web app.

Send an email to support@srpconnectedhome.com or call (602) 236-2951 requesting to end your participation in the SRP BYOT program. Unenrolling from the program will end your participation for all your enrolled thermostats.