Property manager frequently asked questions

If you manage commercial or residential real estate properties, find answers to common questions below.

Managers of commercial properties

If you would like to turn on service or change property ownership for your commercial property, please complete our New Business Turn On Form Document is a PDF and email it to BizCenter@srpnet.com.

Please note: A security deposit may be required. If your request is for multiple properties, please list all addresses.

If you would like to notify SRP of a change in property management company for your commercial property, please have the following ready and email it to BizCenter@srpnet.com.

  • Property address(es) or bill account number
  • Management agreement
  • Contact name
  • Contact phone number
  • Billing address

Once you have written notice from your local jurisdiction confirming the change, please notify SRP via email at Construction@srpnet.com.

 

Managers of residential properties

If you would like to turn on service or change property ownership for your residential property, please have the following ready and email it to CorrSvcs@srpnet.com.

  • Management agreement
  • Contact name
  • Contact phone number
  • Billing address
  • Turn-on date

Please note: A security deposit may be required. If your request is for multiple properties, please list all addresses.

If you would like to notify SRP of a change in property management company for your residential property, please have the following ready and email it to CorrSvcs@srpnet.com.

  • Property address(es) or bill account number
  • Management agreement
  • Contact name
  • Contact phone number
  • Billing address

A Landlord Agreement can be a useful option for owners that meet the following criteria:

  • Account that is always on, such as a laundry or recreation room
  • A minimum of 10 rental units; less than 10 rental units are not eligible
  • This program works best with larger scale apartment complexes.

Single family homes, condominiums and rental locations with long term tenants or short term ownership may find the management of this agreement to be cumbersome.

You can learn more about the Landlord Agreement here.

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