Save $276 with the Economy Price Plan

Energy can represent a significant expense, especially to households on tight budgets. Customers with limited incomes (see chart below) can receive a $23 monthly discount on their SRP electric bills through the Economy Price Plan – that's $276 a year.

Eligibility

You may be eligible for this discount if you meet the following conditions:

  1. You are an SRP customer with an account in your name.
  2. You live at the address where the discount will be received. This address must be your permanent residence.
  3. Your total monthly household income before taxes and/or deductions must be at or below the federal income guidelines below.
Household size Monthly income level Household size Monthly income level
1 person $1,610 6 people $4,448
2 people $2,178 7 people $5,015
3 people $2,745 8 people $5,583
4 people $3,313 9 people $6,150
5 people $3,880 10 people $6,718
For more than 10 people, add $568 per person

Federal income guidelines are subject to change without notice. Current eligibility guidelines define "income" as including, but not limited to, the combined income of all people living in your home including wages or salary, Social Security income, Veteran's benefits, disability, unemployment and retirement benefits, pensions, rental income, Temporary Assistance for Needy Families (TANF), Supplemental Security Income (SSI), interest and dividends.

Enrolling for the first time

Enrollment is easy! If you are eligible, you will be enrolled immediately. Here are three different options to enroll:

  1. Complete the online application.
  2. Call SRP at (602) 236–8888. Outside the Phoenix area call (602) 258–4777. We’re here to serve you 24-hours a day, seven days a week.
  3. Download the application Document is a PDF and return it via email, U.S. mail or fax. Directions are on the application.

Reapplying for the Economy Price Plan

When it’s time to reapply, SRP will mail you an application. To verify if you’re still eligible for the program, you will need to return the application along with proof of income for everyone in your household who has income.

Once you submit your application and income documents, SRP will contact you via mail or email to let you know of your application status. You can also check your application status in the Price Plans & Programs section on SRP MyAccount.

Here are the different options to reapply:

  1. Create an SRP MyAccount or sign in and view the Price plans and programs section.
  2. Fill out the application SRP mailed to you and make copies of income documents. You can mail back your paperwork using the envelope we’ve included, or you can email pictures of your paperwork to epp@srpnet.com.

*If your account has recently been removed from the Economy Price Plan for not responding to the income verification request we sent and you would like to reapply, please call or email us for further instructions.

Questions? Call an SRP Resource Counselor at (602) 236-3000, Monday through Friday, 8 a.m. - 5 p.m. Or email us at epp@srpnet.com 24/7.

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Resource counseling

We know that energy can represent a significant expense, especially to households on tight budgets. In many cases, SRP's Customer Resource Counselors can offer referrals for possible assistance.

When appropriate, SRP representatives will refer customers to our counseling team. Counselors then link these customers to resources available in the community, such as utility bill assistance, shelter, food, clothing or medical care.

As part of SRP's efforts to provide value to the communities we serve, our counselors also conduct energy education workshops and participate in various community events, recommending beneficial SRP programs.

Plan details

If you receive an SRP bill and the charges are less than the monthly discount, the billed amount will be decreased to $0. For SRP M-Power® customers, the monthly credit will be available on the first of each month.

For more information about the Economy Price Plan, you can view the complete price plan details Document is a PDF.

Support for our customers

If you're having trouble paying your electric bill for any reason, please call (602) 236-8888 as soon as possible. Our customer service representatives are available 24/7, even on holidays, to discuss your circumstances and help find a solution.

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