Get help paying your bill and lowering energy costs

At SRP our customers’ safety, peace of mind and satisfaction drive our business. We understand the significance of keeping you in service and offer many programs and options to help you in times of need.

SRP Customer Resource Counselors work closely with Community Action Agencies and other community organizations that provide a variety of services, including utility bill assistance, rent/mortgage assistance, food boxes and other programs.

For more information on these organizations and information on how to apply for assistance, please click on your city below.

If you have any questions, you may also reach a Customer Resource Counselor directly at (602) 236-3000, weekdays from 8 a.m. to 5 p.m.

Get assistance - rent, utility bills, food, etc.

Community Action Human Resources Agency (CAHRA)
Phone: (877) 472-2472
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 109 N. Sunshine Blvd., Eloy, AZ 85131

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may receive assistance for 100% of your past due utility balance as long as that amount was not incurred before March 13, 2020 through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP:

  • Please visit era.azdes.gov/. If you have any questions, contact the rental assistance call center at (833) 912-0878.

How to apply for a variety of other utility assistance programs:

  • Contact the CAHRA office at (877) 472-2472

Salvation Army Apache Junction (serving Apache Junction, Mesa East of Ellsworth, Gold Canyon, Queen Creek Valley, San Tan Valley):
Phone: (480) 982-4110
Hours: Monday-Friday, 9 a.m. - 3 p.m.

  • Call (480) 253-4413 on the 3rd Monday of every month at 8:30 a.m. to secure an appointment.
  • Call (480) 982-4110 on other weekdays to see if appointments are still available.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

AZ Complete Health Avondale Resource Center
Phone: (623) 333-2707
Hours: Thursday, 3 p.m. - 6 p.m. and Friday, 9 a.m. - 12 p.m.
Address: 995 E. Riley Drive, Avondale, AZ 85323

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Program eligibility information for a variety of assistance programs.
  • For ERAP rent and utility assistance, or a variety of other programs, online applications can be submitted through the Maricopa County Human Services Department Client Portal.
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Maricopa County client portal for ERAP, do not apply on AZ DES website. Contact Maricopa County Human Services at (602) 506-0589.
    or

Salvation Army Estrella Mountain Corps (serving Avondale):
Phone: (623) 932-0472
Hours: Monday-Thursday, 8 a.m. - 4 p.m.

  • Call and leave a voicemail with your name and contact information.
  • Calls will be returned in the order they are received to provide details on the application process.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Chandler Community Action Program (CAP): AZCEND
Phone: (480) 963-1423, ext. 118
Hours: Monday, Wednesday, Thursday and Friday, 7:30 a.m. – 4 p.m., and Tuesday 7:30 a.m. – 7 p.m.
Address: 345 S. California St., Chandler, AZ 85225

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP) program.

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility and a variety of other utility assistance programs:

  • Complete the pre-screening application, either in-person at the Chandler AZCEND office (address above) or online
  • Return application to the Chandler AZCEND office, email the application to cap@azcend.org (emailing a picture of each of the pages is acceptable) or fax to (866) 936-0950
    or
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Chandler CAP AZCEND for ERAP, do not apply on AZ DES website, contact Chandler CAP AZCEND.

Salvation Army Chandler:
Phone: (480) 210-9384

  • Call on the 1st day of the month beginning at 5 a.m. (even if this date falls on a weekend or holiday), and leave a voicemail with your name and contact information. Calls will be returned in the order they are received.
  • Once all appointments for the month are filled a recorded message will list additional instructions.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Tempe Community Action Agency CAP: (Serving Fountain Hills and Tempe residents)
Phone: (480) 389-1375
Hours: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Address: 2146 E. Apache Blvd., Tempe, AZ 85281

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Program eligibility information for a variety of assistance programs.
  • For ERAP rent and utility assistance, or a variety of other programs, online applications can be submitted through the Maricopa County Human Services Department Client Portal.
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Maricopa County client portal for ERAP, do not apply on AZ DES website. Contact Maricopa County Human Services at (602) 506-0589.
    or
  • Download the paper application or pick one up in-person at the Tempe CAP office (address above)
  • Return application and required documents by fax to (480) 361-0176 or in-person during business hours at the Tempe CAP office

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Gila County Community Action Program:
Phone: 1 (800) 276-4452
Hours: Monday-Thursday, 8 a.m. –5 p.m.

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may receive assistance for 100% of your past due utility balance as long as that amount was not incurred before March 13, 2020 through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP:

  • Please visit era.azdes.gov/. If you have any questions, contact the rental assistance call center at (833) 912-0878.

How to apply for a variety of other utility assistance programs:

  • Contact the Gila County office at (800) 276-4452

Salvation Army Globe:
Phone: (928) 425-4011
Hours:Monday –Thursday from 8 a.m. –1 p.m.

  • Call for details on the application and appointment process.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Gilbert Community Action Program (CAP): AZCEND
Phone: (480) 892-5331
Hours: Monday, Tuesday, Wednesday, Friday, 7:30 a.m. – 4:00 p.m., and Thursday 10:30 a.m. – 7:00 p.m.
Address: 132 W. Bruce Ave. (in the Heritage Center), Gilbert, AZ 85233

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP) program.

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility and a variety of other utility assistance programs:

  • Complete the pre-screening application, either in-person or online
  • Return the application in-person to the Gilbert AZCEND office (address above), email the application to cap@azcend.org (emailing a picture of each of the pages is acceptable) or fax to (866) 936-0950
    or
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Gilbert CAP AZCEND for ERAP, do not apply on AZ DES website, contact Chandler CAP AZCEND.

Gilbert residence can also apply for Emergency Rental Assistance at:
Save the Family
Phone: (480) 898-0228
Hours: Monday - Friday, 8 a.m. - 5 p.m.
Address: 125 E. University, Mesa, AZ 85201

How to apply:

  • Complete the Save the Family online application for Gilbert residents
  • Drop off the application in-person at Save the Family office (address above), or fax to (480) 898-1191

Salvation Army Chandler: (serving Gilbert, Chandler and Sun Lakes residents)
Phone: (480)210-9384

  • Call on the 1st day of the month beginning at 5 a.m. (even if this is a weekend or holiday), and leave a voicemail with your name and contact information. Calls will be returned in the order they are received.
  • Once all appointments for the month are filled a recorded message will list additional instructions.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Glendale Community Action Program (CAP):
Phone: (623) 930-2854
Hours: Monday-Friday 8:00 a.m. – 5 p.m.
Address: 5850 W. Glendale Ave. Glendale, AZ 85301 (basement level B-51)

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP) program.

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Please visit glendaleaz.com/cap to confirm service area, read program information and to complete an application. Computers, document scanners and technical assistance are available at all Glendale Public Libraries.
    or
  • Apply for ERAP utility only assistance through AZ DES
    • If you have applied through City of Glendale client portal for ERAP, do not apply on AZ DES website, contact City of Glendale
  • Please call (623) 930-2854 if you have questions or need additional information

Glendale Salvation Army Corps:
Phone: (623) 934-0469
Hours: Monday, Wednesday, Thursday and Friday, 9:30 a.m. –2:00 p.m. and Tuesdays 9:30 a.m. –12:00 p.m.

  • Call for an appointment.
  • Leave your name contact information to receive a call back.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Guadalupe Community Action Program (CAP):
Phone: (480) 505-5375
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 9241 S Avenida del Yaqui, Guadalupe, AZ 85283

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Program eligibility information for a variety of assistance programs.
  • For ERAP rent and utility assistance, or a variety of other programs, online applications can be submitted through the Maricopa County Human Services Department Client Portal.
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Maricopa County client portal for ERAP, do not apply on AZ DES website. Contact Maricopa County Human Services at (602) 506-0589.
    or
  • Call on the 1st or 3rd Monday of the month to schedule a phone appointment

Salvation Army Tempe: (serving Guadalupe and Tempe residents)
Phone: (480) 967-8649
Hours:Monday-Friday, 8 a.m. - 5 p.m.

  • Call each Monday at 11 a.m. to schedule an appointment.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Mesa Community Action Network: A New Leaf
Phone: (480) 833-9200
Hours: Monday-Friday, 8:00 a.m. - 4:30 p.m.
Address: 635 E. Broadway Road, Mesa, AZ 85204

How to apply for a variety of utility assistance programs through Mesa CAN:

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP) program.

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility:

  • Complete the online application. If you are unable to attach the required documents to the application, send them via email to ERAPdocs@mesaaz.gov, or fax to (480) 644-5559
    or
  • Download the paper applicationDocument is a PDF and return via email to ERAPdocs@mesaaz.gov, or fax to (480) 644-5559
    or
  • Apply for ERAP utility only assistance through AZ DES
    • If you have applied through the City of Mesa for ERAP, do not apply on AZ DES website, contact City of Mesa.

If you have questions, please call (480) 644-5440 or email ERAPdocs@mesaaz.gov for assistance.

Salvation Army Mesa:
Phone: (480) 962-9103, ext. #102
Hours: Monday-Friday, 8 a.m. - 4 p.m.

  • Leave a voicemail with your name and contact information. Calls will be returned after 1 p.m.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Northwest Valley Community Action Program (CAP):
Phone: (623) 979-3911 ext. 405 (open 24/7)
Hours: Monday-Friday 8 a.m. – 5 p.m.
Address: 8335 W. Jefferson, Peoria, AZ 85380

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Program eligibility information for a variety of assistance programs.
  • For ERAP rent and utility assistance, or a variety of other programs, online applications can be submitted through the Maricopa County Human Services Department Client Portal.
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Maricopa County client portal for ERAP, do not apply on AZ DES website. Contact Maricopa County Human Services at (602) 506-0589.
    or
  • Request an application via email at infocap@fsl.org, or pick up in-person at the Northwest Valley CAP office (address above).

Salvation Army Peoria:
Phone: (623) 215-9566

  • Call for details on application and appointment processes; include your email and contact information when leaving a message.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

City of Phoenix Human Services Department:
Phone: (602) 534-AIDE (2433)
Hours: Monday-Friday, 7:30 a.m. - 5 p.m.

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP) program.

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Call (602) 534-2433 (AIDE) each Monday starting at 8 a.m. to secure a phone appointment.
  • Call on other weekdays to see if appointments are still available.
  • Seniors 60 and over can call (602) 262-6631, Monday-Friday, 1 p.m. - 5 p.m.
  • ERAP Phoenix website

To apply for ERAP utility only assistance:

  • Apply through AZ DES
    • If you have applied through the City of Phoenix or Wildfire for ERAP, do not apply on AZ DES website, contact City of Phoenix

If you have questions email RentHelp@Phoenix.gov for assistance.

Salvation Army of Phoenix:
Phone (appointments only): (602) 267-4127

  • Call and leave voicemail on 1st day of month beginning at 5 a.m. even if this date is a weekend or holiday.
  • Once all appointments for the month are filled a recorded message will list additional instructions.
Phone (general questions): (602) 267-4122

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Action Human Resources Agency: (CAHRA)
Phone: (877) 472-2472
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 109 N. Sunshine Blvd., Eloy, AZ 85131

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may receive assistance for 100% of your past due utility balance as long as that amount was not incurred before March 13, 2020 through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP:

  • Please visit era.azdes.gov/. If you have any questions, contact the rental assistance call center at (833) 912-0878.

How to apply for a variety of other utility assistance programs:

  • Contact the CAHRA office at (877) 472-2472

Salvation Army Apache Junction: (serving Queen Creek and Apache Junction residents)
Phone: (480) 982-4110
Hours: Monday-Friday, 9 a.m. - 3 p.m.

  • Call on the 3rd Monday of every month at 8:30 a.m. for an appointment.
  • Call on other weekdays in the month to see if appointments are still available.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Chandler Community Action Program (CAP): AZCEND
Phone: (480) 963-1423, ext. 118
Hours: Monday, Wednesday, Thursday and Friday, 7:30 a.m. – 4 p.m., and Tuesday 7:30 a.m. – 7 p.m.
Address: 345 S. California St., Chandler, AZ 85225

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP) program.

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive, and citizenship is not required for eligibility.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP and a variety of other utility assistance programs:

  • Complete the pre-screening application, either in-person at the Chandler AZCEND office (address above) or online.
  • Drop off the pre-screening application to the Chandler AZCEND office, email the application to cap@azcend.org (emailing a picture of each of the pages is acceptable), or fax to (866) 936-0950.
    or
  • Apply for ERAP utility assistance through AZ DES.
    • If you have applied through Chandler CAP AZCEND for ERAP, do not apply on AZ DES website, contact Chandler CAP AZCEND.

Salvation Army Apache Junction:
Phone: (480) 982-4110
Hours: Monday-Friday, 9 a.m. - 3 p.m.

  • Call on the 3rd Monday of each month at 8:30 a.m. to secure an appointment.
  • Call on other weekdays in the month to see if appointments are still available.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Vista del Camino:
Phone: (480) 312-2323
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 7700 E. Roosevelt St., Scottsdale, AZ 85257

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Program eligibility information for a variety of assistance programs.
  • For ERAP rent and utility assistance, or a variety of other programs, online applications can be submitted through the Maricopa County Human Services Department Client Portal.
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Maricopa County client portal for ERAP, do not apply on AZ DES website. Contact Maricopa County Human Services at (602) 506-0589.
    or
  • Contact Vista del Camino office at (480) 312-2323 to schedule an eligibility appointment.

Salvation Army Tempe: (Serving Scottsdale and Tempe residents)
Phone: (480) 967-8649

  • Call for details on application and appointment processes.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Tempe Community Action Agency:
Phone: (480) 389-1375
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 2146 E. Apache Blvd., Tempe, AZ 85281

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Program eligibility information for a variety of assistance programs.
  • For ERAP rent and utility assistance, or a variety of other programs, online applications can be submitted through the Maricopa County Human Services Department Client Portal.
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Maricopa County client portal for ERAP, do not apply on AZ DES website. Contact Maricopa County Human Services at (602) 506-0589.
    or
  • Download the paper application or pick one up in-person (address above).
  • Applications and required documents can be returned in-person or by fax to (480) 361-0176

Salvation Army Tempe: (Serving Scottsdale and Tempe residents)
Phone: (480) 967-8649

  • Call for details on application and appointment processes.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Tolleson Community Action Program (CAP):
Phone: (623) 936-2760
Hours: Monday-Thursday, 8 a.m. - 4 p.m.
Address: 955 W. Van Buren, Tolleson, AZ 85353

Emergency Rental Assistance Program (ERAP)

If you are a renter who is having trouble paying your SRP bill, you may be eligible for up to 15 months of utility bill assistance through a new federal Emergency Rental Assistance Program (ERAP).

These funds pay qualifying households’ past-due, current and even future rent and utility bills, including water, gas and electricity. There is no dollar cap on the amount of assistance that a household can receive.

To qualify for assistance, your household must:

  • Be living at or below 80% of Area Median Income ($63,200 for a family of four); and
  • Demonstrate risk of homelessness or housing instability; and
  • Include someone who has qualified for unemployment benefits since March 13, 2020; OR
  • Have experienced a loss of income or other financial hardship due to COVID-19

How to apply for ERAP rent and utility, and a variety of other utility assistance programs:

  • Program eligibility information for a variety of assistance programs.
  • For ERAP rent and utility assistance, or a variety of other programs, online applications can be submitted through the Maricopa County Human Services Department Client Portal.
  • Apply for ERAP utility only assistance through AZ DES.
    • If you have applied through Maricopa County client portal for ERAP, do not apply on AZ DES website. Contact Maricopa County Human Services at (602) 506-0589.
    or
  • Call the Tolleson CAP office at (623) 936-2760 for application appointments, Monday 8:00 a.m. – 4:00 p.m.
    • Phone appointments only. Tolleson CAP offices are closed to the public.

Salvation Army Estrella Mountain Corps: (Serving Avondale and select areas of Tolleson)
Phone: (623) 932-0472
Hours: Monday-Thursday, 8 a.m. - 5 p.m.

  • Call and leave a voicemail with your name and contact information.
  • Calls will be returned in the order they are received to provide details on the application process.
  • Must have a Tolleson mailing address (if Phoenix mailing address, then contact the Phoenix Salvation Army).

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.