Get help paying your bill and lowering energy costs

At SRP our customers’ safety, peace of mind and satisfaction drive our business. We understand the significance of keeping you in service and offer many programs and options to help you in times of need.

SRP Customer Resource Counselors work closely with Community Action Agencies and other community organizations that provide a variety of services, including utility bill assistance, rent/mortgage assistance, food boxes and other programs.

For more information on these organizations and information on how to apply for assistance, please click on your city below.

If you have any questions, you may also reach a Customer Resource Counselor directly at (602) 236-3000, weekdays from 8 a.m. to 5 p.m.

Get assistance

Community Action Human Resources Agency (CAHRA)
Phone: (877) 472-2472
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 109 N. Sunshine Blvd., Eloy, AZ 85131

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA:

  • Please visit era.azdes.gov/. If you have any questions, contact the rental assistance call center at (833) 912-0878.

How to apply for additional assistance programs:

  • Contact the CAHRA office at (877) 472-2472

Salvation Army Apache Junction (serving Apache Junction, Mesa East of Ellsworth, Gold Canyon, Queen Creek Valley, San Tan Valley):
Phone: (480) 982-4110
Hours: Monday-Friday, 9 a.m. - 3 p.m.

  • Call (480) 253-4413 on the 3rd Monday of every month at 8:30 a.m. to secure an appointment.
  • Call (480) 982-4110 on other weekdays to see if appointments are still available.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

AZ Complete Health Avondale Resource Center
Phone: (623) 333-2707
Hours: Monday-Thursday, 9 a.m. - 5 p.m. and Friday, 9 a.m. - 4 p.m.
Address: 995 E. Riley Drive, Avondale, AZ 85323

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other utility assistance programs:

Salvation Army Estrella Mountain Corps (serving Avondale):
Phone: (623) 932-0472
Hours: Monday-Thursday, 8 a.m. - 4 p.m.

  • Call and leave a voicemail with your name and contact information.
  • Calls will be returned in the order they are received to provide details on the application process.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Chandler Community Action Program (CAP): AZCEND
Phone: (480) 963-1423, ext. 118
Hours: Monday, Wednesday, Thursday and Friday, 7:30 a.m. – 4 p.m., and Tuesday 7:30 a.m. – 7 p.m.
Address: 345 S. California St., Chandler, AZ 85225

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other utility assistance programs:

  • Complete the pre-screening application, either in-person at the Chandler AZCEND office (address above) or online
  • Return application to the Chandler AZCEND office, email the application to cap@azcend.org (emailing a picture of each of the pages is acceptable) or fax to (866) 936-0950

Salvation Army Chandler:
Phone: (480) 210-9384

  • Call on the 1st day of the month beginning at 5 a.m. (even if this date falls on a weekend or holiday), and leave a voicemail with your name and contact information. Calls will be returned in the order they are received.
  • Once all appointments for the month are filled a recorded message will list additional instructions.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Tempe Community Action Agency CAP: (Serving Fountain Hills and Tempe residents)
Phone: (480) 389-1375
Hours: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Address: 2146 E. Apache Blvd., Tempe, AZ 85281

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other utility assistance programs:

  • Click here for program and eligibility information
  • Online applications can be submitted through the Maricopa County Human Services Department Client Portal
    or
  • Click here to download paper application or pick one up in-person to Tempe CAP office (address above)
  • Return application and required documents by fax to (480) 361-0176 or in-person during business hours to Tempe CAP office

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Gila County Community Action Program:
Phone: 1 (800) 276-4452
Hours: Monday-Thursday, 8 a.m. –1 p.m.

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA:

  • Visit era.azdes.gov/ for program and eligibility details and to complete an application.
  • If you have any questions, contact the rental assistance call center at 1 (833) 912-0878

How to apply for additional utility assistance programs:

  • Contact Gila County offuce at (800) 276-4452

Salvation Army Globe:
Phone: (928) 425-4011
Hours:Monday –Thursday from 8 a.m. –1 p.m.

  • Call for details on the application and appointment process.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Gilbert Community Action Program (CAP): AZCEND
Phone: (480) 892-5331
Hours: Monday, Tuesday, Wednesday, Friday, 7:30 a.m. – 4:00 p.m., and Thursday 10:30 a.m. – 7:00 p.m.
Address: 132 W. Bruce Ave. (in the Heritage Center), Gilbert, AZ 85233

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other utility assistance programs:

  • Complete the pre-screening application, either in-person or online
  • Return the application in-person to the Gilbert AZCEND office (address above), email the application to cap@azcend.org (emailing a picture of each of the pages is acceptable) or fax to (866) 936-0950

Gilbert residence can also apply for Emergency Rental Assistance at:
Save the Family
Phone: (480) 898-0228
Hours: Monday - Friday, 8 a.m. - 5 p.m.
Address: 125 E. University, Mesa, AZ 85201

How to apply:

  • Complete the Save the Family online application for Gilbert residents
  • Drop off the application in-person at Save the Family office (address above) ,or fax to (480) 898-1191

Salvation Army Chandler: (serving Gilbert, Chandler and Sun Lakes residents)
Phone: (480)210-9384

  • Call on the 1st day of the month beginning at 5 a.m. (even if this is a weekend or holiday), and leave a voicemail with your name and contact information. Calls will be returned in the order they are received.
  • Once all appointments for the month are filled a recorded message will list additional instructions.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Glendale Community Action Program (CAP):
Phone: (623) 930-2854
Hours: Monday-Friday 8:00 a.m. – 5 p.m.
Address: 5850 W. Glendale Ave. Glendale, AZ 85301 (basement level B-51)

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other utility assistance programs:

  • Please visit glendaleaz.com/cap to confirm service area, read program information and to complete an application. Computers, document scanners and technical assistance are available at all Glendale Public Libraries.
  • Please call (623) 930-2854 if you have questions or need additional information

Glendale Salvation Army Corps:
Phone: (623) 934-0469
Hours: Monday, Wednesday, Thursday and Friday, 9:30 a.m. –2:00 p.m. and Tuesdays 9:30 a.m. –12:00 p.m.

  • Call for an appointment.
  • Leave your name contact information to receive a call back.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Guadalupe Community Action Program (CAP):
Phone: (480) 505-5375
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 9241 S Avenida del Yaqui, Guadalupe, AZ 85283

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other utility assistance programs:

Salvation Army Tempe: (serving Guadalupe and Tempe residents)
Phone: (480) 967-8649
Hours:Monday-Friday, 8 a.m. - 5 p.m.

  • Call each Monday at 11 a.m. to schedule an appointment.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Mesa Community Action Network: A New Leaf
Phone: (480) 833-9200
Hours: Monday-Friday, 8:00 a.m. - 4:30 p.m.
Address: 635 E. Broadway Road, Mesa, AZ 85204

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for utility assistance programs:

Mesa residents can also apply for Emergency Rental Assistance (ERA) through the City of Mesa

How to apply for ERA:

If you have questions, please call (480) 644-5440 or email ERAPdocs@mesaaz.gov for assistance.

Salvation Army Mesa:
Phone: (480) 962-9103, ext. #102
Hours: Monday-Friday, 8 a.m. - 4 p.m.

  • Leave a voicemail with your name and contact information. Calls will be returned after 1 p.m.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Northwest Valley Community Action Program (CAP):
Phone: (623) 979-3911 ext. 405 (open 24/7)
Hours: Monday-Friday 8 a.m. – 5 p.m.
Address: 8335 W. Jefferson, Peoria, AZ 85380

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other utility assistance programs:

Salvation Army Peoria:
Phone: (623) 215-9566

  • Call for details on application and appointment processes; include your email and contact information when leaving a message.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

City of Phoenix Human Services Department:
Phone: (602) 534-AIDE (2433)
Hours: Monday-Friday, 7:30 a.m. - 5 p.m.

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for utility assistance programs:

  • Call each Monday starting at 8 a.m. to secure a phone appointment.
  • Call on other weekdays to see if appointments are still available.
  • Seniors 60 and over can call (602) 262-6631, Monday-Friday, 1 p.m. - 5 p.m.

Effective March 8, 2021, Phoenix residents can also apply for Emergency Rental Assistance (ERA) through the City of Phoenix Human Services Department Central Intake Line at (602) 534-2433 (AIDE) or online at wildfireaz.org/PHXERA

If you have questions, please call (602) 604-0640 or email RentHelp@Phoenix.gov for assistance

Salvation Army of Phoenix:
Phone (appointments only): (602) 267-4127

  • Call and leave voicemail on 1st day of month beginning at 5 a.m. even if this date is a weekend or holiday.
  • Once all appointments for the month are filled a recorded message will list additional instructions.
Phone (general questions): (602) 267-4122

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Action Human Resources Agency: (CAHRA)
Phone: (877) 472-2472
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 109 N. Sunshine Blvd., Eloy, AZ 85131

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA:

  • Visit era.azdes.gov/ for program and eligibility details and to complete an application.
  • If you have any questions, contact the rental assistance call center at (833) 912-0878

For additional utility assistance programs contact CAHRA office on weekdays at (877) 472-2472, between 8:00 a.m. and 5:00 p.m.

Salvation Army Apache Junction: (serving Queen Creek and Apache Junction residents)
Phone: (480) 982-4110
Hours: Monday-Friday, 9 a.m. - 3 p.m.

  • Call on the 3rd Monday of every month at 8:30 a.m. for an appointment.
  • Call on other weekdays in the month to see if appointments are still available.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Chandler Community Action Program (CAP): AZCEND
Phone: (480) 963-1423, ext. 118
Hours: Monday, Wednesday, Thursday and Friday, 7:30 a.m. – 4 p.m., and Tuesday 7:30 a.m. – 7 p.m.
Address: 345 S. California St., Chandler, AZ 85225

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other assistance programs:

  • Complete the pre-screening application, either in-person at the Chandler AZCEND office (address above) or online
  • Drop off the pre-screening application to the Chandler AZCEND office, email the application to cap@azcend.org (emailing a picture of each of the pages is acceptable), or fax to (866) 936-0950.

Salvation Army Apache Junction:
Phone: (480) 982-4110
Hours: Monday-Friday, 9 a.m. - 3 p.m.

  • Call on the 3rd Monday of each month at 8:30 a.m. to secure an appointment.
  • Call on other weekdays in the month to see if appointments are still available.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Vista del Camino:
Phone: (480) 312-2323
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 7700 E. Roosevelt St., Scottsdale, AZ 85257

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other assistance programs:

Salvation Army Tempe: (Serving Scottsdale and Tempe residents)
Phone: (480) 967-8649

  • Call for details on application and appointment processes.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Tempe Community Action Agency:
Phone: (480) 389-1375
Hours: Monday-Friday, 8 a.m. - 5 p.m.
Address: 2146 E. Apache Blvd., Tempe, AZ 85281

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply for ERA and other assistance programs:

Salvation Army Tempe: (Serving Scottsdale and Tempe residents)
Phone: (480) 967-8649

  • Call for details on application and appointment processes.

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.

Tolleson Community Action Program (CAP):
Phone: (623) 936-2760
Hours: Monday-Thursday, 8 a.m. - 5 p.m.
Address: 955 W. Van Buren, Tolleson, AZ 85353

Important information about a NEW program providing rent and utility assistance to households impacted by COVID-19:

Emergency Rental Assistance (ERA)

  • No dollar cap on the amount of assistance that a household can receive
  • Citizenship is not required for eligibility
  • Qualifying households may receive up to fifteen (15) months of rental and utility assistance payment for past due, current owed, or future months
  • Utility assistance is available for electric, gas, water, sewer, and trash utilities

For additional information on program requirements and how to apply, please refer to the details for Emergency Rental Assistance (ERA) below.

How to apply:

Salvation Army Estrella Mountain Corps: (Serving Avondale and select areas of Tolleson)
Phone: (623) 932-0472
Hours: Monday-Thursday, 8 a.m. - 5 p.m.

  • Call and leave a voicemail with your name and contact information.
  • Calls will be returned in the order they are received to provide details on the application process.
  • Must have a Tolleson mailing address (if Phoenix mailing address, then contact the Phoenix Salvation Army).

Saint Vincent de Paul:
Access the SVdP area map and enter your street address for information on your local Saint Vincent de Paul conference and possible assistance programs.

Community Information & Referrals:
Phone: 211 or 1(877) 211-8661

  • Call for additional resources and assistance programs available in your area.