Business Contact customer newsletters

The most recent issue of the Business Contact newsletter is below. Additional information about rebates, energy saving tips and more is available on the Business Resource Center: Energy Advice.

November 2019


What will the future of Arizona’s economy look like and what efforts are currently underway? A group of economic experts tried to answer those questions at the 2020 Economic Forecast Breakfast.

The 17th annual event, hosted by SRP and presented by the Phoenix Business Journal, attracted more than 550 business leaders from across the state to hear and talk about where our economy is headed. Below are a few highlights from keynote speaker and Chief Global Economist at the Economic Outlook Group Bernard Baumohl:

  • The economy is well into its 11th straight year of growth — the longest stretch ever!
  • Homebuilders have been faced with increased building material costs due to tariffs, a shortage of skilled labor and scarcity of suitable land.
  • Construction spending will weaken in 2020 but recover in 2021.

Kathy Knoop, SRP Principal Environmental Scientist, stated, "Sustainability isn't just a choice anymore; it's a real opportunity to make a difference and help clear the air. The economy is electrifying, and SRP has a responsibility to serve its customers. That's why we're excited about our goal of enabling 500,000 electric vehicles on the road
by 2035."

To learn more about how SRP is dedicated to creating a sustainable future, visit



Cut the clutter and go paperless with SRP eBill™. Once you log in or create your user ID and password at, click on the "eBill paperless billing" toggle button to turn on SRP eBill. You also have the option to select email or text notifications when your bill is ready to view online.



Small business is the backbone of our community and the economy. That’s why SRP is proud to support Small Business Saturday on Nov. 30.

We encourage consumers to kick-start their holiday shopping at a small business in their community. By shifting your spending to local business, you’ll be investing directly in the local community. We also support small business by making energy-efficient upgrades easy and affordable. A few SRP equipment rebates for small businesses include lighting upgrades, lighting sensors and Wi-Fi-enabled smart thermostats.

Ready to improve your business and lock in your rebate? Visit today.


Did you know?


It starts with milk, cookies and a great story. That’s why SRP partners with the Arizona Cardinals and the Milk & Cookies program. The program brings the love of reading to Arizona classrooms. At each Milk & Cookies event, students experience great stories read by their football heroes to create a once-in-a-lifetime reading experience.

SRP gives more than $1.3 million to education in Arizona each year through teacher workshops, grants and events like Milk & Cookies. These contributions help teachers create classrooms where everyone can succeed. See how we are moving forward together at



Unfortunately, far too many have fallen victim to impostor utility scams. This year, Nov. 21 is Utility Scam Awareness Day and we want you to be knowledgeable about the threats, techniques and tools used by criminals and provide you with tips on how to avoid them. To protect yourself, know this:

  • Scammers pretend to be from SRP and threaten to disconnect your power within a short time frame unless you pay.
    • FACT SRP does not threaten disconnection within a few hours if payment isn't made.
  • Scammers will ask you to pay with a prepaid card.
    • FACT SRP does not accept prepaid cards such as MoneyPak or Vanilla for payment. We also don't accept bitcoin or other cryptocurrencies.

When in doubt, hang up and call us at (602) 236-8833. Learn more tips to keep you safe at


A LOOK BACK to 1937

In September 1937, SRP began constructing its first non-hydro generating station: the Crosscut diesel plant. Prior to Crosscut diesel's completion in 1938, all of SRP's power generation was dependent on the flow of water, which impacted reliability during times of drought.

The two diesel engines installed at the Crosscut facility were the largest in the country at the time and were capable of producing 10 megawatts of power. By 1941, three steam units were also installed at Crosscut.

The two diesel units were taken out of regular service in 1949 due in part to their higher fuel and maintenance costs in comparison to the steam units.

Though Crosscut diesel's operation was short-lived, it was a huge leap forward in diversifying SRP's generation portfolio and ensured a more reliable power supply for a Valley growing accustomed to the uninterrupted flow of electricity.

Visit to learn more about SRP.



Monsoon 2019 was rather light compared to last year in the Valley from June to September. So much so that there was never a need to activate the free bagged ice program to assist customers affected by storm-related outages.

Although the free bagged ice program wasn't needed, we would still like to thank a few Arizona businesses for being available and prepared throughout the monsoon. These businesses include Arizona Iceman, QuikTrip and Reddy Ice. At SRP, we know Arizona businesses win when we work together, and we are proud to serve our customers while working with other organizations to build a better community today and for the next generation.



Lower prices begin with the November billing cycle. Your November bill will reflect winter pricing schedules, which are effective through the April billing cycle. The price you pay for electricity rises and falls with the seasonal demand for energy. The price is lower in the six cooler billing months (November through April) and higher during the six warmer billing months (May through October).