Outage Center Resources

Outage Center Resources

Business outage preparedness tips

Arizona's monsoon storms bring high winds, walls of dust, torrential rain, flooding and lightning — all of which can have an impact on our electric system and your company's operations.

While business outages can be unpredictable, there are things you can do ahead of time to prepare, minimize disruptions and protect your company and employees.

6 ways to keep your business safe during storm season

Follow these tips to protect your business and minimize storm-related disruptions.

1. Sign up for SRP's business outage alerts

To stay ahead of a storm, sign up for notifications via email or text to get updates on restoration times and more. Log into My Account today to set the types of alerts you want to receive.


2. Download SRP's business outage planning checklist

Download our business outage planning checklist File is a PDF for a full overview of the process, including best practices on:

  • Developing a plan
  • Preparing your employees
  • Knowing your equipment
  • Being safe
  • Staying informed
  • Making an emergency kit


3. Follow these outage preparation tips

The basic supplies and preventative measures below will help you prepare your business for an unexpected loss of electricity.

  • View the power outage map to see outages in our service area and report an outage.
  • Sign up for text or email business outage alerts and weather notifications in My Account.
  • Create a business continuity plan with key employees, considering the impact of service disruption. Define roles and responsibilities in the plan and make sure everyone is trained.
  • Determine the processes and equipment that would be affected by an outage such as key electrical equipment, alarm systems, elevators, lighting, AC units, etc. .

  • Maintain an inventory of all equipment used by your business. Identify critical equipment and determine what needs to be turned off during an outage.
  • Make sure mobile devices are fully-charged at all times.
  • Locate your electrical supply panels and know how to shut-off equipment power switches.
  • Consider a back-up power source such as a portable generator.
  • If you have an emergency lighting system, make sure it's in good working order.
  • Contact your customers and suppliers and share your plans with them in advance.
  • Set up an off-site meeting location in case you have to evacuate the workplace.


4. Build an outage supplies kit

To protect your business when the power's out, assemble emergency supplies ahead of time and keep them accessible and secure. Inform all personnel where to find them and assign someone to be responsible for maintaining supplies. Include the following items.

  • Floor plan of your business marked with emergency shutoffs for gas, electricity, water, controls for security alarm and fire-suppression system
  • Emergency phone numbers, including SRP's outage number: (602) 236-8833.
  • Flashlights and extra batteries
  • First-aid kit
  • Basic tools
  • Battery-powered radio or TV and extra batteries
  • Car adaptors/chargers for cell phones, laptops or tablets


5. Be safe with backup power supplies

If you plan to use a portable generator during power outages, here are important safety precautions.

  • Always follow the manufacturer's instructions when using a generator.
  • Only use generators in well-ventilated areas and always operate it outside. Gasoline powered generators produce carbon monoxide and the fumes can be deadly.
  • Connect equipment directly into the generator using heavy-duty, properly grounded extension cords. Make sure extension cords are not frayed or worn.
  • Never connect a generator to your building's wiring. Improperly connected generators can feed electricity back into the system, endangering the lives of workers trying to restore power.


6. Watch SRP's outage preparation videos

For more information on how to safely respond to both safety and maintenance outages, watch our outage safety video playlist below.

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