Frequently asked questions about the Basic Plan

Choose any link to get answers to your questions about the Basic Plan.

What will I pay on this plan?

Below are the current energy prices per kilowatt-hour (kWh) on the Basic Plan. Prices change for any energy used above certain kWh levels in the month: summer increases over 2,000 kWh.

A graphic showing the price of energy on the Basic price plan from November through April. Energy is priced at 7.93 cents per kilowatt hour, 24 hours a day, 7 days a week, no matter what time you use energy.

The above chart reflects a temporary decrease to winter prices that took effect with the January 2017 billing cycle. Effective with the November 2017 billing cycle, the winter energy charge will return to 8.03 cents per kilowatt hour. Please see the Basic Price Plan sheet Document is a PDF for complete details.

A graphic showing the price of energy on the Basic price plan in May, June, September and October. Energy costs are the same no matter what day, or time of day, the energy is used. The price of energy increases slightly based on the amount of energy you use in the billing cycle. The first 700 kilowatt hours in the billing cycle cost 10.22 cents per kilowatt hour, the 701st through 2,000th kilowatt hour cost 11.01 cents per kilowatt hour. If you exceed usage of 2,000 kilowatt hours in the billing cycle, every additional kilowatt hour will be billed at 12.06 cents per kilowatt hour.
A graphic showing the price of energy on the Basic price plan in July and August. Energy costs are the same no matter what day, or time of day, the energy is used. The price of energy increases slightly based on the amount of energy you use in the billing cycle. The first 700 kilowatt hours in the billing cycle cost 11.48 cents per kilowatt hour, the 701st through 2,000th kilowatt hour cost 11.6 cents per kilowatt hour. If you exceed usage of 2,000 kilowatt hours in the billing cycle, every additional kilowatt hour will be billed at 13.11 cents per kilowatt hour.

Could I save money on another plan?

Check out the Choose your electric price plan page to see if another price plan would better fit your household and lifestyle.

Or, log into My Account to compare price plan costs. Click on "Choose the right price plan" to see how much you could save on various plans.

If you would like to switch to a different price plan, call (602) 236-8888.

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