Report a street light outage

Security lighting is important, whether it's on a public street or in your neighborhood.

If you spot an SRP street light that is out, on all the time, cycling on and off, or needs our attention for a related issue, complete our online form to let us know or call (602) 236-8888.

Please note: SRP street lights can be identified by a pole number beginning with the letters "A" or "XX." Pole numbers beginning with any other letters are likely municipal-owned street lights, which should be reported to the appropriate municipality for servicing.

On average, SRP street lights are repaired within 10 working days. In special cases, repairs can take up to 30 days.

When to call us

Please call us at (602) 236-8888 to:

  • report a light that has fallen over
  • report exposed wires at a light
  • request a light installation on private property

To have a new street light installed, please contact your municipality street lighting department.

Reporting form

Use this form to report a street light that needs our attention. You will have the opportunity to review and edit all information you enter on this form prior to submitting your request.

Enter information

* All fields required

Customer name: *

Email address: *

Phone: *

SRP service address *

City *

State *

Zip *

If the light is located in a gated community, please enter gate code:

Light pole number (if known):

Nearest street address *

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address *

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address *

Problem with light? *

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address *

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address *

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address *

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address *

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address*

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address*

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address *

Problem with light?*

Please describe the issue with the light: *

Light pole number (if known):

Nearest street address *

Problem with light? *

Please describe the issue with the light: *

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