How to read your solar export electric bill
Select any of the numbers to obtain information about the charges and main sections of your energy bill. If you have questions, please call (602) 236-4448, Monday through Friday from 7 a.m to 7 p.m.
If you have questions, please call us at the telephone number listed here.
This section lists pay by date, account number, amount owed and service period. If you have a My Account log-in, you can use the service period dates to get a detailed usage history.
Your account summary
The charges for the current month, including discounts, previous charges, export credit and taxes are shown here. All energy you export to the grid will show as an Export Credit after the taxes.
Messages for you
This section provides you with more information about your current bill, your account and SRP options and programs that can benefit you.
The stub lists the payment amount due and the due date. The bill stub should accompany your payment if you mail it or use an SRP PayCenter®.
This section lists the total energy in kilowatt-hours (kWh) delivered from SRP during the billing period. In addition, the energy you exported to the grid will display along with your onsite generation which is the energy generated from your rooftop system. The total household energy use in kilowatt hours (kWh) is your onsite generation from your rooftop system minus your export kWh plus energy delivered from SRP.
Comparing your monthly usage
This section features a table that compares the number of billing period days, daily average usage (in kWh for delivered energy), daily average costs and average daily temperatures for the current billing month, last billing month and the same billing month last year.
Export history graph
This bar graph displays up to 36 months of Export kWh. Export kWh is the kilowatt-hours (kWh) of energy from your rooftop system not used in your home.
Energy history graph
This bar graph displays up to 36 months of usage (kWh) history based on energy delivered from SRP to your home.
This section includes basic account information. The plan noted is the price plan used to calculate your bill.
Here is an explanation of some of the terms that appear on your bill:
Monthly service charge: This fixed monthly charge covers the costs for billing, collections, metering, customer services and distribution facilities.
Export kWh: Energy in kilowatt-hours (kWh) from a rooftop system not used in the home and provided to the grid. The credit for the energy from the rooftop system is displayed as an Export Credit based on the kWh.
Onsite generation: This is the measure of energy in kilowatt-hours (kWh) generated from the customer's rooftop system.
Total household energy use: The total onsite generation from the rooftop system minus energy exported to the grid plus energy delivered from SRP.
Energy (kWh) charge: This is a variable charge to cover the cost to buy or produce the electricity consumed during the billing service period. Additionally, it covers the cost of supplying necessary transmission, generation and distribution capacity to meet customer’s needs. The actual charge to individual customers will vary month to month according to the amount of energy consumed.
Taxes: This refers to applicable city, county and state taxes.