Residential Service Fees

Current service charges (as of Aug. 1, 2008) for some of the more frequently used services are listed below. These fees are subject to sales tax.

Residential service fees
Late fee: the greater of $4.45 or 2% of the billing amount plus tax
Next day service establishment fee $28.00
Same day and Saturday service establishment fee (when available) $48.00
Meter read appointment $25.00
Returned check/item $20.00
Field visit $25.00
Disconnection at meter (next day reconnect) $65.00
Disconnection at meter (same day or Saturday reconnect when available) $85.00
Disconnect at other than meter/J box $248.00
Disconnect at J box/pad-mounted transformer $321.00
e-Chex Free*
*Provided payment is made using the Internet or our automated phone system. If payment is made through a Customer Services representative, a fee of $6.00 plus tax will be charged for the second and subsequent payments made on any account in a 12-month period.
Customer-damaged or missing equipment
Residential meter: standard 30 amp $80.00
Residential meter: TOU $160.00
Meter lock rings $25.00
Replace SRP M-Power® smart card $6.00
Damaged SRP M-Power user display terminal $127.00
Damaged SRP M-Power meter $375.00
Research/Investigation
Theft investigation (per hour) $81.00
Residential Deposits
Residential Deposits, when required* $260.00
SRP M-Power in-home display $99.00

If you opt to buy your electricity supply from a provider other than SRP, your energy service provider may require deposits. You should call them for their deposit requirements.

*A returned item or a service disconnection may result in the assessment of an additional deposit.

Para pedir una versión española del Plan Residencial de Crédito de SRP, llame a La Línea al (602) 236-1111.

Back to top