Frequently asked questions about the Basic Plan
Choose any link to get answers to your questions about the Basic Plan.
What will I pay on this plan?
Below are the current energy prices per kilowatt-hour (kWh) on the Basic Plan. Prices change for any energy used above certain kWh levels in the month: summer increases over 2,000 kWh.
Could I save money on another plan?
Check out the Right Price Plan page to see if another price plan would better fit your household and lifestyle.
Or, log into My Account to compare price plan costs. Click on "Choose the right price plan" to see how much you could save on various plans.
If you want to switch to a different price plan, call (602) 236-8888.
Why are energy prices higher in the summer?
The kilowatt-hour (kWh) or unit cost of energy is different in winter and summer regardless of your price plan. The price you pay rises and falls with the demand for electricity.
During the coolest months, customer usage, generation costs and the price you pay are lowest. During the hottest months, customer usage skyrockets and generation costs to meet peak demand are highest.
