Residential electric services

Your electric service

• Starting service: You can arrange for power turn-on online, even for same-day service.
• Canceling service: You can use our online service cancellation form to close your account.
• Options for seasonal residents: Things to consider if you leave town for months at a time.
• Connecting a generator: Here are guidelines for installing a generator at your home.

Prices & payments

• Electric bill payment options: SRP offers several convenient ways to pay your bill.
• Electricity prices: Here are links to all SRP residential price plans and options.
• How to read your meter: Find out how to read your home's electric meter.
• Deposits & fees: Here is a list of service charges relating to your electric service.
• Credit policy: Please review the terms of your residential electric service.

Helping you at home

• Energy efficiency: A collection of energy-saving resources to help lower your electric bill.
• Contractor referrals: Get air-conditioning, electrical and other contractor referrals.
• Electric safety: Here are practical tips for staying safe around electricity at home.
• Security lights: Order Dusk-to-Dawn security lighting for your property.
• Solar energy: Find out whether a photovoltaic system is right for your home.
• Home buying: Consider an energy-saving SRP PowerWise Home™.
• Electric gates: Follow these guidelines to ensure your electric gate allows access to your meter.
• Contact newsletter: Here are back issues of our newsletter for residential electric customers.

If you have problems

• Street light outage: Report a street light outage online.
• Power outage: Find out what to do if the power goes out.
• Power quality and reliability: What to do about power fluctuations at home.
• Power theft: How to report power theft or vandalism to your electric meter.
• Dispute resolution: How to resolve a utility problem with SRP or a neighbor.

SRP power facilities

• SRP service map: View a map of SRP's electric service area.
• Generating facilities: Facts and figures about SRP's electric and hydroelectric stations.
• Power plant tour: Take a video power plant tour to see how electricity is made.
• Public involvement: SRP collaborates with the community on its construction projects.
• Planning for the future: Read how SRP is planning for the future energy needs of its customers.
• 69kV line projects: SRP plans several subtransmission lines to meet demand for electricity.
• Extra high voltage power line projects: See SRP's azpower.org Web site for project news.
• Electric service specifications: Here are guidelines for connecting to SRP's electric system.
• Facts about EMF: Find out about electric and magnetic fields.