How to read your meter
The SRP meter at your home monitors your daily power usage. Each month, a meter reader
records that usage so you'll be billed accordingly. To find out when you can expect the meter
reader, check the "read date" on your electric bill. It is read around the same date every month.
The type of meter you have depends on which price plan you are on, and there are several
types of meters for each price plan. Below are explanations of how to read each type of
meter for both the Basic price plan and the Time-of-Use price plan.
SRP uses the following meters for the Basic price plan (E-23).
Digital:
The digital meter displays numbers in four or five windows. If you have this meter, you simply
record the numbers (for instance, in Figure 1, your reading would be 8304).
Dial:
Most SRP meters are dial-type meters that have four or five clock-like faces numbered in clockwise and
counterclockwise directions (see Figure 2.). For these meters, you need to read the dials from right to left,
according to the direction of the arrow. Follow these guidelines when reading the dials:
-
If the pointer is between two numbers,
record the lowest number. (Unless it is 9 and 0, and then you should record the 9.)
-
If the pointer is directly on a number,
look at the dial to the right. If the pointer is between 9 and 0, record the smaller
number. If it is between 0 and 1, record the larger number.
-
To calculate usage, read the numbers you recorded for each dial from left to right (our example reading would be 9079). To determine how many kilowatt-hours (kWh)
you have used, subtract the previous reading from the current reading and multiply
the difference by the meter multiplier, which can be found on your meter, or your SRP bill.
If you have any questions about your meter, please call an SRP Customer Service
Representative at (602) 236-8888.
SRP uses the following meters for the Time-of-Use price plan (E-26, or TOU).
Below are types of TOU meters, listed by manufacturer. Each meter displays
not only your kilowatt -hour (kWh) usage, but other information as well.
To learn how to read your meter, locate the instructions and diagram for your meter type
below and refer to the legend at the right.
ABB/Elster (EEM) meter
The display will show a three-digit ID code on the left. The right side of the display will show the
description of the code. The display will automatically change approximately every six seconds.
Please refer to the image below to view a sample display. The code and corresponding description is as follows:
| Code |
Description of reading |
|
| 888 |
Display Test (8.8.8.8.8) |
|
| 000 |
Time of Day (Military time) ** |
| 001 |
Day of week
(1= Sunday, 2 = Monday, etc.) |
| 002 |
Date (Month-Day-Year) |
| 003 |
Total kWh |
| 004 |
On-Peak kWh |
| 005 |
Off-Peak kWh |
NOTE: When the meter information recycles, a flashing A or B on the left side
of the meter display indicates the metered rate; i.e. A=On-Peak, B=Off-Peak.
A letter flashing on the right side of the display is the voltage indicator. A flashing
arrow indicates the direction of electric current flow.
General Electric meter
The display will show a two-digit ID code. The display will also show the description of the code.
The display will automatically change approximately every six seconds.
Please refer to the image below to view a sample display. The code and corresponding description is as follows:
| Code |
Description of reading |
|
| 01 |
Time of Day (Military time) ** |
|
| 02 |
Date (Month-Day-Year) |
| 03 |
Total kWh |
| 04 |
On-Peak kWh |
| 05 |
Off-Peak kWh |
Schlumberger meter
The display will show a three-digit ID code on the left for test mode only. The remaining ID
codes are two digits shown on the left. The right side of the display will show the description
of the code. The display will automatically change approximately every six seconds.
Please refer to the image below to view a sample display.
The code and corresponding description is as follows:
| Code |
Description of reading |
|
| 888 |
Display Test (8.8.8.8.8) |
|
| 01 |
Time of Day (Military time) ** |
| 02 |
Date (Month-Day-Year) |
| 03 |
Total kWh |
| 04 |
On-Peak kWh |
| 05 |
Off-Peak kWh |
Landis & Gyr meter
The display will show an ID code of one or two digits. The display will also show the description
of the code. The display will automatically change approximately every six seconds.
Please refer to the image below to view a sample display. The code and corresponding description is as follows:
| Code |
Description of reading |
|
| 1 |
Time of Day (Military time) ** |
|
| 2 |
Date (Month-Day-Year) |
| 3 |
Total kWh |
| 4 |
On-Peak kWh |
| 5 |
Off-Peak kWh |
The following meters can be used for both the Basic price plan (E-23) and Time-of-Use price plan (E-26, or TOU).
Elster REX meter ("smart" meter)
This meter is used for both the Basic and Time-of-Use price plans and can be read in two ways: using the LCD on the meter itself, and remotely using the 900 MHz radio and the Elster Electricity AMR system. This "smart" meter technology enables us to serve you faster, in addition to many other benefits.
Metered quantitites: The REX meter can display both energy and demand values. Energy values may be displayed with 5 digits. If the quantity requires fewer digits, leading zeros are used. If TOU metering is being used, the meter can display the energy quantity for each rate. The rate identifier shows the appropriate rate for each quantity.
Please refer to the images below to view sample displays that this meter will cycle through. The code and
corresponding description is as follows:
| Code |
Description of reading |
|
| 8888.88 |
Display test |
|
| t |
Time of day (Military time) |
| kWh |
Total kWh read (includes on- and off-peak reads) |
| Rate A kWh |
On-Peak kWh (TOU customers only) |
| Rate C kWh |
Off-Peak kWh (TOU customers only) |
Most meter problems are the result of vandalism, tampering, or an accident. If the protective glass cover or the
seals on the meter are broken, it may not operate properly. Don't try to adjust or repair the meter. Instead, call
a Customer Service Representative at (602) 236-8888.