Overview
The information below provides a brief overview of the project. Please be sure to read the gate information details for installation guidelines, photo examples and more.
Current situation
Gaining instant access through customer owned electric
gates to SRP equipment has become difficult and sometimes impossible. In
most cases, SRP needs a gate code to gain access through customer owned
electric gates.
Unfortunately, customers change gate codes on a regular
basis and fail to inform SRP. Entry delays are affecting SRP's ability to
provide the level of service our customers expect, and in emergency
situations, pose safety risks to SRP employees and the public.
Goal
To provide SRP field personnel with 24-hour continuous, safe
access to SRP equipment and to protect the public.
Purpose
SRP is concerned that the lack of immediate access to our
equipment will adversely affect both our customer service and safety. Consequently,
SRP is requiring all customers to install and maintain the SRP
Restricted Access Switch (RAS) onto their existing main, guest and restricted
exit entry gate(s).
Legal rights
Arizona law and SRP's Rules
and Regulations grant SRP the right to construct, operate, and maintain
electrical facilities to provide service to its customers. SRP has a right
to legal access to all of its facilities to react to emergencies, interruptions,
outages, etc., to perform appropriate maintenance and to complete turn-on/turn-off
orders and scheduled meter readings for accurate billing.
Third-party claim issue
Customers with electric gates that fail
to comply in a timely manner could be responsible for losses caused by SRP's
lack of access, such as injury to persons or damage to property, loss of
revenue and other losses claimed by SRP customers and others.
Disclaimer
Any gated community that fails to install a locking mechanism by
the time designated in the letter will still be required to meet SRP's electric gate access requirement; however the customer will be responsible for all costs associated with the installation and equipment, including the cost associated with the SRP RAS.
Return to the main electronic gate access page.
