How to read your bill

We recently made improvements to your residential electric bill to make key information easier to find while offering you a detailed breakdown of your energy use costs. Below is a sample of your bill. Click on the numbers for an explanation of that section of the bill.

Bill terms

Here is an explanation of some of the terms that appear on your bill:

Monthly service charge: This fixed monthly charge covers the costs for billing and collections, metering, and meter reading.

Energy (kWh) charge - This is a variable charge to cover the cost to buy or produce the electricity consumed during the billing period. Additionally, it covers the variable cost of supplying necessary transmission and distribution facilities to meet customer's needs. The actual charge to individual customers will vary month to month according to the amount of energy consumed.

Taxes: This refers to applicable city, county and state taxes.

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Large-print bill

If you would like to receive a large-type, simplified version of the regular electric bill, just call SRP Residential Customer Services at (602) 236-8888 or send an email and we'll be happy to send you a large-print bill each month.

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