Website privacy policy and disclaimer
Thank you for visiting the website of Salt River Project (SRP). This Web
Site Privacy Policy and Disclaimer explains our policies regarding interaction with this site and SRP's electronic publications, effective Dec. 1, 2011. Please check this site periodically for updates.
Unless otherwise indicated in this site, the information and materials
available through this site are the property of SRP and/or its subsidiaries and
affiliates and are protected under U.S. and foreign copyright, trademark and
other intellectual property laws. No intellectual property or other rights in
and to the information and materials on this site are transferred to visitors
to this site.
You may not reproduce or distribute copies of materials found on this site
(including, but not limited to text, logos, graphics, sounds or images) in any
form (including by e-mail or other electronic means), without prior written
permission from SRP. Instead, we encourage you to tell others how to access the
materials directly through this site. This policy does not, however, prohibit a
person from e-mailing certain pages from this site to other persons where we
have provided a link for that purpose.
Framing: You may not frame any of the content of this site or incorporate it into another website.
Send requests for permission to reproduce or distribute materials found on this
site to webmstr@srpnet.com.
All of the electronic forms on this site, such as those for our payment and billing options, power turn-on and turn-off, are on secure servers and use Secure Sockets Layer (SSL) technology. This means that information entered into our online forms is encrypted in order to protect your personal information from unauthorized parties. Our SSL certificate is provided by Digicert. This means that information entered into our online forms is encrypted in order to protect your personal information from unauthorized parties.
However, no technology is fail-proof. It is possible -- even if remotely --
for an unauthorized person to gain access to this information despite the
safeguard of a secure server. Consequently, visitors using forms on our site do
so at their own risk.
We do not automatically collect personal information about you when you visit our site unless you voluntarily provide that information to us, such as in an online service sign-up form. In those cases, the personal information you provide, such as your name, address and SRP account number, are used to provide the service you are requesting via that form.
Unless you have cookies "turned off" on your computer, when you visit srpnet.com, your computer creates a cookie that is stored in its temporary memory. These cookies are not retained after you close your browser and this information does not identify you personally. Our servers are able to collect data from temporary cookies that tell us certain information about your visit during that session, including:
- the date and time you access our site;
- the pages you visit;
- the type of browser and operating system used to access our site;
- the address of the referring website, if you arrived at SRP's site from another website; and
- the Internet domain (for example, "xcompany.com" if you use a private
Internet access account, or "yourschool.edu" if you connect from a
school's domain) and IP address (an IP address is a number that is
automatically assigned to your computer whenever you are on the Internet)
from which you access our site.
This information is collected so we can compile and analyze usage data to
help us make srpnet.com more useful to visitors.
We do use persistent cookies on some online forms, such as "My Account" page for residential electric customers. These cookies allow information in those form fields to be retained on your computer for your convenience so that the next time you return to those pages, the fields are populated to save you from having to retype the information.
The educational and safety pages of SRP's website that are geared to children
do not contain any online forms. We do not ask children for any personally identifying
information.
Messages transmitted via electronic mail (e-mail) are not secure and any information transmitted to this site via e-mail will not be treated as confidential.
SRP may use e-mail or other forms of input provided by visitors to this site for any purpose
without compensation to the contributor.
The e-mail address you give to us is stored in a secure database. Your e-mail address will
not be sold to any entity outside of SRP. It may, however, be used by SRP for promotional
or research purposes. The opportunity to opt-out will be provided in any such e-mail sent by SRP.
Our website contains several links to sources outside of SRP that we
believe are useful to visitors to our site. Once you link to another site, you
are subject to the privacy policy of the new site.
Once you leave SRP's website and connect to the site of another entity,
that site is not under the control of SRP, and SRP is not responsible for the
content of sites to which it is linked. SRP is providing these links to you
only as a convenience, and the inclusion of any link does not imply SRP's
endorsement of the site.
SRP welcomes links to its related websites. You are free to create a text-only link to
SRP's site as long as the link does not state or imply any sponsorship of your
site by SRP, and may not use the SRP logo without express written permission. In addition, we request a courtesy notification, via e-mail to
webmstr@srpnet.com, in advance of your
intention to link to our site.
Use of SRP's corporate logo is not permitted on another entity's website or printed materials without SRP's prior written consent. To request logo usage, send an email with detailed information about the proposed use to webmstr@srpnet.com.
SRP does not warrant that this site or the server that it makes available is free of viruses.
SRP does not warrant the accuracy, completeness, timeliness,
noninfringement, merchantability, suitability or fitness for a particular
purpose of the information and materials made available through this site.
To the maximum extent permitted by applicable law, in no event shall SRP
be liable for any special, indirect, incidental or consequential damages
whatsoever arising out of or resulting from (i) the use of, or inability to
use, data, documents or information made available on this site or other Web
sites linked to this site, or (ii) content errors, omissions or infringing
material, including without limitation lost profits, damages for loss of
goodwill, work stoppage, computer failure or malfunction or any and all other
damages or losses, even if SRP is advised of the possibility thereof and
regardless of the legal or equitable theory (contract, tort or otherwise) upon
which the claim is based.
SRP may make improvements and/or changes to any product(s) or service(s)
described in this site at any time. SRP does not guarantee that any product or
service described in this site will be continuously available. The information
on our site is periodically updated.
The documents and related graphics published on this site could include
typographical errors or technical inaccuracies.
SRP reserves the right to revoke any or all access and use authorizations
granted to site visitors.
If you have questions or comments about this policy, please contact
webmstr@srpnet.com.