Residential sustainability

Our customers tell us they want energy-efficiency solutions, and SRP is delivering. One of our newest and most popular offerings is the Home Performance with ENERGY STAR® program, a whole-house approach to helping residential customers identify and solve energy problems in their homes.

For a small fee, a certified contractor inspects every nook and cranny that can contribute to energy loss, making practical recommendations to improve efficiencies within a home. When it comes to making those improvements, the contractor can identify rebates and financing offers and perform the work. Some recommendations may cost little to nothing to complete.

Energy efficiency is a key component of SRP's sustainability strategy. This home audit program is one of many programs and services SRP provides to help residential customers save energy and money.

Key programs and initiatives

Appliance Recycling:
PROGRAM DESCRIPTION

Customers receive a $30 incentive to recycle less energy-efficient operating freezers and refrigerators.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 19,422
  • Participation: 10,018 appliances
 NEXT STEPS

SRP will continue this program in FY12.
SRP Cool Cash Rebate Program:
PROGRAM DESCRIPTION

Customers receive rebates for replacing older air-conditioning units with new qualifying energy efficient units for their homes.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 9,424
  • Participation: 2,468 units
 NEXT STEPS

SRP will continue this program in FY12.
SRP Home Performance with Energy Star Program:
PROGRAM DESCRIPTION

A comprehensive home energy assessment program that identifies solutions throughout the home that can work together to provide the customer with the best results. Assessments and installations are completed by prequalified contractors certified by the Building Performance Institute (BPI). Participating customers are responsible for $99 (a value of $500) of the assessment cost. Energy-saving improvements identified in this assessment may qualify for other money-saving offers from SRP, such as a cooling system rebate, the duct test and repair rebate, and shade screen discounts.

FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 697
  • Participation: 1,360 units
 NEXT STEPS

SRP will continue to promote and substantially increase funding for this program in FY12.
Duct Test and repair Rebate Program:
PROGRAM DESCRIPTION

Offers up to $75 toward duct testing and up to $175 for qualified duct repairs.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 2,239
  • Participation: 3,307 homes

 NEXT STEPS

SRP will continue to promote this program in FY12.
SRP PowerWise Homes:
PROGRAM DESCRIPTION

SRP partners with Valley homebuilders to support their efforts to promote quality-built housing and to increase the energy efficiency of the homes available to new home buyers.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 93,097
  • Participation: 2,986 homes
 NEXT STEPS

SRP will continue to promote and increase funding for this program in FY12.
SRP M-Power:
PROGRAM DESCRIPTION

This prepay program uses an in-home display monitor, a smart card and a payment kiosk network that puts consumers in control of many aspects of their electric service.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 177,966
  • Participation: 115,797 customers
 NEXT STEPS

SRP will continue to promote this program in FY12.
SRP Shade Screens:
PROGRAM DESCRIPTION

This program entitles SRP customers to a rebate of $0.50 per square foot on new or refurbished, installed shade screens.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 4,358
  • Participation: 3,188 customers
NEXT STEPS

SRP will continue to promote and increase funding for this program in FY12, offering a $0.80 per square foot rebate.
Smart meters:
PROGRAM DESCRIPTION

Smart meters are electric meters that can send data via radio signals to a collector unit, which transmits meter information to an SRP computer. As a result, meter reads and many service orders can be completed automatically, and customers may see their daily electric usage on their SRP My Account.

 FY11 ACCOMPLISHMENTS

As of Sept. 2011, there were more than 700,000 smart meters in service.

 NEXT STEPS

SRP plans to continue accelerated distribution of smart meters so that all SRP customers have them by 2013.
SRP time-of-day price plans:
PROGRAM DESCRIPTION

SRP EZ3™ and SRP Time-of-Use™ (TOU) are two Time-of-Day Price Plans designed to encourage and reward customers for shifting electric use from on-peak to off-peak times of the day. SRP EZ-3 is for residential customers only and SRP TOU is for residential and commercial customers.

 FY11 ACCOMPLISHMENTS

TOU

  • Peak load reduction (MW): 92.6
  • Participation: 185,221 customers

EZ-3

  • Peak load reduction (MW): 51.9
  • Participation: 34,600 customers

NEXT STEPS

SRP will expand the EZ-3 program to make it available to more customers to further reduce SRP's need for more peak generation.
SRP EarthWise Residential Solar Energy Program:
PROGRAM DESCRIPTION

Customers receive incentives to defray the cost of purchasing and installing solar electric systems and/or solar water heaters.

 FY11 ACCOMPLISHMENTS

Solar electric:

  • Systems installed: 1,236
  • Estimated load reduction: 5.95 MW

Solar water heaters:

  • Systems installed: 1,352
  • Estimated energy savings: 3,691 MWh
NEXT STEPS

SRP will continue these programs in FY12 and will adjust incentive levels as needed to accommodate increased customer participation.
Smart Irrigation Controllers:
PROGRAM DESCRIPTION

SRP promotes smart irrigation controllers through a purchase price buy-down. Smart controllers use weather conditions to adjust watering schedules to meet specific landscape needs, resulting in water savings of 20%-25%.

 FY11 ACCOMPLISHMENTS
  • Smart controllers sold in FY11: 132
  • Smart controllers sold over entire life of program: 1,536

 NEXT STEPS

SRP will be evaluating the format of this program in FY12.

Key programs and initiatives

Appliance Recycling:
PROGRAM DESCRIPTION

Customers receive a $30 incentive to recycle less energy-efficient operating freezers and refrigerators.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 19,422
  • Participation: 10,018 appliances
 NEXT STEPS

SRP will continue this program in FY12.
SRP Cool Cash Rebate Program:
PROGRAM DESCRIPTION

Customers receive rebates for replacing older air-conditioning units with new qualifying energy efficient units for their homes.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 9,424
  • Participation: 2,468 units
 NEXT STEPS

SRP will continue this program in FY12.
The SRP Home Performance with Energy Star Program:
PROGRAM DESCRIPTION

A comprehensive home energy assessment program that identifies solutions throughout the home that can work together to provide the customer with the best results. Assessments and installations are completed by prequalified contractors certified by the Building Performance Institute (BPI). Participating customers are responsible for $99 (a value of $500) of the assessment cost. Energy-saving improvements identified in this assessment may qualify for other money-saving offers from SRP, such as a cooling system rebate, the duct test and repair rebate, and shade screen discounts.

FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 697
  • Participation: 1,360 units
 NEXT STEPS

SRP will continue to promote and substantially increase funding for this program in FY12.
Duct Test and repair Rebate Program:
PROGRAM DESCRIPTION

Offers up to $75 toward duct testing and up to $175 for qualified duct repairs.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 2,239
  • Participation: 3,307 homes
 NEXT STEPS

SRP will continue to promote this program in FY12.


SRP Powerwise Homes:
PROGRAM DESCRIPTION

SRP partners with Valley homebuilders to support their efforts to promote quality-built housing and to increase the energy efficiency of the homes available to new home buyers.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 93,097
  • Participation: 2,986 homes
 NEXT STEPS

SRP will continue to promote and increase funding for this program in FY12.

SRP M-Power
PROGRAM DESCRIPTION

This prepay program uses an in-home display monitor, a smart card and a payment kiosk network that puts consumers in control of many aspects of their electric service.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 177,966
  • Participation: 115,797 customers
 NEXT STEPS

SRP will continue to promote this program in FY12.

SRP Shade Screens:
PROGRAM DESCRIPTION

This program entitles SRP customers to a rebate of $0.50 per square foot on new or refurbished, installed shade screens.

 FY11 ACCOMPLISHMENTS
  • Annual aggregate net energy savings (MWh): 4,358
  • Participation: 3,188 customers
NEXT STEPS

SRP will continue to promote and increase funding for this program in FY12, offering a $0.80 per square foot rebate.

Smart Meters:
PROGRAM DESCRIPTION

Smart meters are electric meters that can send data via radio signals to a collector unit, which transmits meter information to an SRP computer. As a result, meter reads and many service orders can be completed automatically, and customers may see their daily electric usage on their SRP My Account.

 FY11 ACCOMPLISHMENTS

As of Sept. 2011, there were more than 700,000 smart meters in service.

 NEXT STEPS

SRP plans to continue accelerated distribution of smart meters so that all SRP customers have them by 2013.

SRP time-of-day price plans:
PROGRAM DESCRIPTION

SRP EZ3™ and SRP Time-of-Use™ (TOU) are two Time-of-Day Price Plans designed to encourage and reward customers for shifting electric use from on-peak to off-peak times of the day. SRP EZ-3 is for residential customers only and SRP TOU is for residential and commercial customers.

 FY11 ACCOMPLISHMENTS

TOU

  • Peak load reduction (MW): 92.6
  • Participation: 185,221 customers

EZ-3

  • Peak load reduction (MW): 51.9

  • Participation: 34,600 customers

 NEXT STEPS

SRP will expand the EZ-3 program to make it available to more customers to further reduce SRP's need for more peak generation.

SRP EarthWise Residential Solar Energy Program:
PROGRAM DESCRIPTION

Customers receive incentives to defray the cost of purchasing and installing solar electric systems and/or solar water heaters.

 FY11 ACCOMPLISHMENTS

Solar electric:

  • Systems installed: 1,236
  • Estimated load reduction: 5.95 MW

Solar water heaters:

  • Systems installed: 1,352
  • Estimated energy savings: 3,691 MWh
NEXT STEPS

SRP will continue these programs in FY12 and will adjust incentive levels as needed to accommodate increased customer participation.

Smart Irrigation Controllers:
PROGRAM DESCRIPTION

SRP promotes smart irrigation controllers through a purchase price buy-down. Smart controllers use weather conditions to adjust watering schedules to meet specific landscape needs, resulting in water savings of 20%-25%.

 FY11 ACCOMPLISHMENTS
  • Smart controllers sold in FY11: 132
  • Smart controllers sold over entire life of program: 1,536

NEXT STEPS

SRP will be evaluating the format of this program in FY12.
Letter from the general manager